My name is Mandip Singh and I am from Phase 7 Mohali. An order for a new ac adapter type L-15 for Sony Hanycam DCV TRV 285E was placed by me at Modern electronics, SCO 126-127, Sector 34 A, Chandigarh on 28 August 2010. I had paid Rs 500/- advance for the same.

I was promised that the adapter would be provided by 5 days or latest by 10 days in case of some delay.

However, they have been unable to supply the same to me even on 02 October 2010.

This kind of delay is definitely uncalled for, especially from a company with such a repute.

Can the company be approached for speedy delivery of the same as I am unable to use my handycam due to faulty adapter held with me.