I originally agreed to a free sample of this acai berry product and was to be charged for shipping only on my credit card. The next month they sent me the berries again without authorization and charged my credit card. I sent the berries back and emailed them to credit my card. They did that and no more berries came, but then they billed by card again for the next month. Getting hold of them by phone is quite the operation and most of the time I couldn't understand the man talking. He was so heavily accented. I don't even know if I got what I wanted. No more charging and cancel everything. I have had to do this twice now.