I filled out the information for a "free trial" of their Acai berry as well as their Bromalite. Much to my dismay, 2 weeks later I was charged a combination of $146 between the two. Also, I was charged $50 for Fit-fac... which I had no idea what they were until I called them to enquire why my mastercard had charges from them. They informed me that the Acai and bromalite automatically $146 for the 2 products. I sent emails daily, and called daily, only to recieve the same automated response with a message saying to hold...they never answered. After calling and emailing daily, I have finally gotten all of my money refunded except for $80, which I expect soon. What an incredibly horrible company!!!