Acai Advanced

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Category: Services

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United States

Acai Advanced Reviews

DFrances May 31, 2009
Charged against written agreement
I received this email from them and they still charge my credit card. I just filed a fraud complaint with my bank

From: Acai Advanced [mailto:[email protected]]
Sent: Monday, May 04, 2009 12:18 PM
To: Dore Frances
Subject: Re: Acai Advanced Order #77908


Once again, you have been cancelled out of the Healthy Lifestyles autoshipment program.

Acai Advanced
TAR May 28, 2009
scam
Acai Advanced is a scam. My credit card was charged 64.95 + another 24.95 for a product I did not receive. Tried calling but no help. They said the 24.95 was for access to a site. This is the biggest scam. STAY AWAY FROM THIS COMPANY- THEY WILL RIP YOU OFF.
Sandra Gabaldon May 28, 2009
company refused to allow to return product
I ordered a free trial bottle of producat. When I received I tried numerous times to call to cancel and return due to my doctor's warning about the product. I could not get through on their phone number nor did they respond to email I submitted. They charged my account $74.90. They sent another bottle the following month and charged me $74.90 again for a total of $149, 80. Todaqy I finally got a response when I sent an email asking what it would take to get a response from them - perhaps a class action?? I finally got to talk to "Heather" employee number4879 today 5/28/09. She stated that she could not "allow" me to return products. The statement that came with the product states very clearly how to return. Yet Heather refused to allow a return. Therefore my account will be charged the $149.90 and I have not used this product. The bottles remain unopened. This is tantamount to fraud. I am submitting this complaint to the attorney general for review and will continue to seek justice.
h.G. Leatherman May 28, 2009
Unable to cancel further orders
Unable to cancel further orders or even talk to any one on the phone. No agent is ever available . I feel this is a scam and want nothing to do with this company. JUST CANCEL any further orders.
Mickey May 27, 2009
Internet Scam, Unauthorized charges on credit card
Internet Special for free trial offer for $5.95

Then you have 15 days to evaluate product and are billed additional $64.95 and become a member (unknowingly) and receive a 30 day supply of product each month.

The number provided 888.247.5160 to call for returns/refunds/cancellations/status of order/ is never answered and then disconnected and the website is bogus that they provide.

Luckily I continued to spend all day researching and called another Acai number listed that was helpful and gave me another phone number to contact that worked - actually got thru to a customer service representative that assisted me.

Don't even buy this product, it's a scam
Sunshyne May 26, 2009
Charges for Cancelled Product
I tried this "free trial" and cancelled as soon as I got the information stating that I was going to get continuous shipments. About a month later I seen a charge on my credit card for $74.90, when I called I had to wait on hold for 15 mins just to talk to some snobby girl who said there was nothing she could do for me, I had to pay the $74.90 even though I called and cancelled, I repeatedly asked to speak with a supervisor and she said there was none available to speak with. After going around and around I got so upset I just hung up. I am filing a complaint with the better business bureau and I suggest anyone else who is having this issue do the same so these scam artists cant do this to more and more people...
Jane Thacker May 26, 2009
product did not work and made me sick
I gained 2 lbs and have nausea, diarrhea and a rapid heart rate with insomnia.
EVELYN M HAHN May 25, 2009
UNABLE TO REACH ANYONE ON 1.888.247.5160 FOR RMA
HAVE HELD FOR 40 MIN. AND 40 REPEATS OF, "THANK YOU FOR CALLING CUSTOMER SERVICE. ONE OF OUR REPRESENTATIVES WILL BE WITH YOU SHORTLY". WEB SITE IS NO LONGER AVAILABLE. WHAT DOES THIS TELL US? SCAM, SCAM, SCAM.
aruna May 20, 2009
cheating/ refund my credit card
when i ordered acai advanced free trial package- for 5.95 s&h, i recd. i ordered on 4-10-09 they ship it on 4-14-09 and i received it on 4-23-09 its after 14days once i ordered. they charge my credit cards for full amount on 4-30-09 saying i did not call them for unsatisfaction of this product. can you believe it after one week once i received the product. again they charge my credit on 5-2-09 for second shipment and until today which is 5-20-09 i didnot recd even any product yet.
don't trust this people they are cheating the customer they don't keep their promise which they made it on advertisement.
these acai free trials are nothing but trouble. they put in fine print all of these crazy outrageous - like at the end of trial period they will charge your cc for 70.00 $ its not a free product don't order it from them. its not working its not a real acai..the fact that they make their money and i promise that they make plenty.
unsatisfied customer
aruna
Will Learn The Hard Way May 8, 2009
Unauthorized Charges
Hello All,

I ordered the Acai Berry Maxx online because I saw advertized by Rachel Ray, Oprah and CBS News, all of which I look at. The charges were for 5.95 shipping and handling, also it was a free bottle. I took a look at my banking statement online and to my dismay, $64.95 was taken out of my account. I called the number that showed and got a mean spirited little B****! At first she said I ordered Acai Advanced for trial free membership for 15 days of service. I informed her of the product that I had actually ordered (Acai Berry Maxx) and the website said nothing about the extra charges coming out of my account. First it was to a refund for used portions. I told her I hadn't open the bottle yet. She slacked up a little. But, she said I can only get 25% of the refund back. I went off!!! I told her I wanted all of it back being that it was a Different product and you all made unauthorized charges. Then she offered 50%. I wasn't hearing of it. Then she spat out the return address and the RMA number and said it will be 30 days until I get anything back. I am informing my bank of this major fraud and hope that charges will be filed soon in a form of a class action suit. I am counting the days!!

Sincerely,
Will learn the hard way

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