An offer of 15 day "risk-free" trial was illustrated with the only payment being the shipping and handling charge of $5.95, sure it may sound like a good deal, however "RISK FREE" has been anything but that. once you orde rthe product your 15 day trial begins at that moment, not when you receive the product. Once you receive the product that takes 7-10 days to arrive, you only have 2-3 days for an actual cancellation. Following the 15th day from the day you order your credit card will be charged for $64.95 for the remaining balance of the product and an additional charge of $24.95 from a VIT.Lean membership not illustrated clearly. They say this is a 20 day trial membership to an online group, however you never receive the website, email or password needed to use this memebership as the agent discussed on the phone when I questioned this charge. Then 15 days from the first charge you will be charged for $74.90 for the second months supply because the cancellation failed to go through in time. (Conveniant business practices for these scam artists). Min dyou a second month supply also fails to arrive in the mail, though charges have been made and there is NOTHING the company can do outside the 15 day trial period. If you get through to the phone number and receive confirmation numbers of your cancellations, charges will still appear. Best thing to do right away, if its not too late is cancel your credit card or debit card with your bank and give all information needed proving cancellation, phone, dates and charges. First - transfer accounts if possible (when using a debit card) and all funds in this account, therefore you will not have your account frozen during the investigation. Thus making it easier for the bank to catch these theives when they try to charge your old account. GOOD LUCK with these scam artists. BUYER BEWARE should be in place of RISK FREE trial.

I purchased this product thinking everything was going to be great for a trail free of only $5.95. The product made me break out in a really bad rash all over my body. I stop using the product called to cancel further service with them.

A lady name Joanna told me yeah sure but then let me know the had already charged me $64.95 for the stupid bottle. I was at a lost of words for the scam I had gotten myself into. Joanna gave me the address (Acai- Advanced p.O. Box 17855 Portland, ME 04112) to make a complaint or for request to return product.

That was at the beginning of June, it's now July. Still haven't heard back from them or recieve my return. The customer service just lacks.

Watch out, watch out, and don't do anything with this company. They will take all your money because they can. They don't care to be committed to providing superior products and service to their customers. They don't want to make anything right with there customers.

There is NOOOOOOOOOOOOOOOOO Guaranteed with them at all. Yes, it's only about $70.00 bucks but how did $5.95 turn into that. If you are unsatisfied with something you should be able to return the product for half or all your money. I believe it's the right thing to do.

I hope this has made people think twice about this company and there product. Also, here is some of there contact phone numbers: 1-888-247-5160.

I feel this company is very sneaky and their objective is to unfairly trick the customer. They say that you have a 20 day trial period BUT it is from the date that you order their product. So you wait for it to come in the mail and this counts as part of your trial time. I lost 8 days of actually trying this product while waiting for it to arrive. So after trying it for "my" 20 days with no results, as promised, I call to cancel and they have already charged my account $64.95! So I actually had only 12 days before I was supposed to call them and cancel. This is unfair to me when I am searching for a healthy way to lose some weight. They say that all of these details are noted in their disclaimers but seriously, why can't they just be fair to the consumer. That is what I teach my 1st graders, to be fair and kind, and that is not the way this company treated me with their "fabulous" product. They track when the product is delivered to the customer, as they told me, so why couldn't they start the 20 days from then? I am very unhappy and upset about losing the money especially with the economy in the shape that it's in. Things are very tight in my household and I was just hoping for a chance with this product and I didn't get it.

I did purchase the free trial for $5.95. I immediately received a call from the company saying that they could not access funds from my account. I told them that I was having some problems with me account and to cancel the order. They said that they would. I did not receive the product so I thought it was taken care of then, 1 month later it is in my mail box. I called them right away and explained that it had been canceled. The girl told me just to keep the pills and there should not be any more orders and NO monies should be taken out of my account. That was yesterday 7/1/09. Today 7/02/09 I saw that $69.95 was deducted from my bank account.

I have discussed this with my bank and they said that I MUST send back the product no matter what the company says in order for them to help me. I am going to contact them again and write the Boston BBB as suggested by someone on this site.

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This is a scam. They advertise risk free trial for 30 days just pay for shipping. Then when you receive the item you are told in this large marketing brochure you will be billed for two different things. You must return it before the 15 day trial period. What happened to the 30 day trial period advertised on the website? I would have NEVER signed up for this. Try calling their 888-247-5160 number it's busy all the time. Once I finally got through they would not do anything for me other than to write their corporate office to complain. This is a horrible way to do business.