They don't have a website to submit a question too order to return an order. You need to call to get an RMA # and I have tried to call 3 times, waiting on hold for atleast 30 minutes each time and have never talked to anyone.

I returned some product to them todau via UPS without an RMA # so I will just have to wait and see. Seems to be very sketchy business practice to me and I am a business owner myself and wish the government would regulate this as much as they do everything else.

I guess I was lucky, for I finally got through to get my RMA number to return the product, and then I asked if they were affiliated with Vita Live Lean, and I was attimate about them reversing the $24.95 charge and the rep stated that she could reverse it but it would cost ME $12.00 for them to do so. I was furious !!! I demanded to talk to a supervisor and I was so upset that of course he wasn't willing to help me at all. But it sure felt good to let them know how I felt about companies misrepresenting themselves and ripping people off with their stupid fine print crap. I even expressed to both of them, how could they even work for a company that they know rips people off. I got a cancellation # and if I am charged any more monies, they had better watch out... It's a shame, for now I am going to be very skeptical if I ever, ever order anything online again... to sad...

This product is not that bad and the customer service is very helpful with all problems that you may have. The biggest complaint I have seen on this board is that people have not read the terms and conditions of the product when they order it. People need to take ownership of there own decisions in life. If you order a product and put in your own credit card info make sure you know what you are getting yourself into. Take the time to read the important materials of that product.

This is the biggest rip off I've ever seen in my life. Like a fool, I failed to read the terms and conditions of this offer. Don't make my mistake. They tell you that you can have this 15-day free trail. Well, then not only are you charged the remaining balance, you are charged 24.95 for a website!! Live Lean for Life. That's a crock of bull if I ever heard one. Finally, after days and days of trying to speak to someone so I can cancel this, I got a girl named Patty who cancelled everything for me, and gave me cancellation numbers for both Live Lean for Life and AcaiAdvanced, but told since I was past my 15-day trial, I could not return the product. Since I made this HUGE misktake, I've been researching this further and have seen that you can actually get this product at Walgreen's much, much cheaper.

I AM SEEING ALL SORTS OF COMPLAINTS ABOUT EVERYONE GETTING CHARGED FOR THE ACAI ADVANCED AND THE LIVE LEAN FOR LIFE PROGRAM. WELL, IF PEOPLE WOULD ACTUALLY READ THE TERMS AND CONDITIONS BEFORE PLACING THEIR ORDERS, THEN THEY WOULD KNOW WHAT THEY ARE GETTING INTO. IT IS A 15 DAY "RISK" FREE TRIAL, NOT A FREE SAMPLE, OF THE PRODUCT, IF YOU DO NOT CALL WITHIN THE 15 DAYS THEN YOU WILL GET CHARGED FOR THE PRODUCT AND SENT ANOTHER SHIPMENT EACH MONTH AFTER, PLUS IT ALSO LETS YOU KNOW THAT YOU DO GET ENROLLED IN THE LIVE LEAN FOR LIFE PROGRAM, AND YOU GET A 20 DAY RISK FREE TRIAL OF THE ONLINE MEMBERSHIP, IF YOU DON'T CALL TO CANCEL WITHIN THE ALOTTED TRIAL, THEN YOU WILL BE BILLED 24.95 EACH MONTH. ALL THE COMPLAINTS I SEE ON THE NET OF SO CALLED "SCAMS" IS DUE TO THE FACT THAT PEOPLE DON'T TAKE THE TIME TO LOOK AT THE TERMS AND CONDITIONS BEFORE THEY HIT SUBMIT.