Acai Berries

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Category: Business & Finances

Contact Information
United States

PureAcaiBerries.com

Acai Berries Reviews

October 2, 2008
Unauthorized charges
This company has free trials for many products. All you need to do is pay $3.95 for shipping and handling. I ordered Colon Cure and Green Tea 500. I received the products with a Customer Service slip of paper. There was not a Company name including or mention of canceling within 14 days to avoid being billed $89.31.

I should have known that something wasn't right when the last line stated, "Where here to help, Hassle Free, Guaranteed!!!", instead of "We're". When I called 801-208-7485, I was told that I should have read the terms and conditions. This is truly a scam. Beware!
September 30, 2008
Unauthorized billing
As the person before me me, I too was curious, aha the cat!, so I figured $3.99 couldn't break me. But $89.31 did! I called the "customer service" number and complained, and was told basically "too bad" so buyer beware!! they refused to take the product back and refused a refund. My husband said I should report them to the BBB, but what good would that do? So this is a much better way to tell everyone about this scam. I just wish I had read it before I got scammed. An unsavory company indeed, Please don't make the same mistake I did. I was told that the fine print about the reoccurring charges were on the website, I didn't go to the website to order. I think this company should be run out of town on a rail or tarred and feathered.
September 26, 2008
Unauthorized charges
Most companies have the courtesy to have a decent Return Policy. Prior to that they also have the obligation to provide you with a receipt of some sort. This company is lacking of it. They will in no way accept returns (a $89.31value). They will only provide you with a confirmation number and a cancellation number but not send email notices unlike most companies who do business electronically.

Calling both of their customer service numbers (18773508480 or 18012087485) is a terrible wait. They will put you on hold for at least 3 to 5 minutes.

I am very dissatisfied.
September 23, 2008
not able to cancell
I tried a trial free bottle and did not authorize anything else. They sent a home delivery bottle and charged my VISA and every time I call to cancell it's a 35 to 45 minute wait and I never get through to anyone. I want the home delivery cancelled and them to stop billing my card.

Sincerely.
Josephine Almanza
[email protected] or
[email protected] (this one will be my new e-mail address)
September 19, 2008
unautherized charges
I ordered what I thought was a free sample on two products acaiberrie colon cleanse and a nutritional supplement one was $198 S&H the other was $5.95 S&H with no further product necessary to order. The company just took $74.95 from my checking account through my dedit card which I used for the original product. The product did not do as claimed. When they sent the product there was nothing in the container accept the peoduct no return instructions no return address ect. I just recieved the unautherized product yesterday that I was charged for, With no return address or directions. I called and they said I agreed to pay if I did not cancel with in 10 days after recieving the original sample I did not. I went back to the web site I ordered from and now!!! this agreement is at the very bottom of the prder page. however it was not there when I ordered They must have gotten in trouble about it and changed it.
September 5, 2008
Fraud
I had responded to an email with a link taking me to a website: www.PureAcaiBerries.com; there they promised a free bottle of this new health fad if I just paid postage of $4.87. I authorized this particular payment, wanting to try the product, but before even getting my so-called free bottle of acai capsules, I found out they had charged my debit card a whopping $74.76 WITHOUT MY AUTHORIZATION!!!

When I tried to call their 1-800 number, it was not functioning to take messages. I have since then sent a contact message from their website and am waiting their response.

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