I purchased a trial order of Acai Berry Breeze in Sept. 09. I cancelled any further orders within 1 week. I no longer have the cancellation confirmation because I deleted it after I no longer recieved any further charges on my credit card. The only charged was the shipment cost of trial order. Here it is 7 months later, and I recieve a collections letter from Tiburon. The person I spoke to was rude. I only know that the charge is 80 something dollars. I explained that I have never been billed nor contacted in any way. I have reported this to BBB. I have never been sent to collections for anything and refuse to let some low class company mark my credit. Even the collections letter is suspicious when it says purchase date was 09/24/09 and shipped date was 09/19/09. There is also no dollar amt on letter.

I purchased the Acai Berry Breeze last summer (2009). I received the charge on my account after 14 days and called to cancel any further charges or shipments on the product. I received a letter dated march 4, 2010 stating that I owe $113.97 because they were unable to charge my credit card. I have called 3 times (first time was caller #27, then #23, then #22) only to be dropped from the call when I get to caller #2. This is ridiculous. I do not owe these charges. I never received any more of the product and I paid for the first shipment once it was charged to my credit card.

After receiving a charge on my credit card from this company back in August 2009, I called
my credit card company, since I had no idea who this company was, what their product was and had not received any such item.
They advised me to contact that company at their phone number listed with the charge. I spent days trying
to reach someone at this number without success. Their website simply states to call them at the number I had been trying to call them at.
So I called my credit card company back and they sent me a letter/complaint to fill out and mail back to them, which I did and the charges were taken off of my bill. The credit card company sent me a letter stating
that they too were unable to reach anyone or get a response back from this company.
Now, 7 months later, I get a letter in the mail stating that I owe them 133.95. So I called them at the listed phone number and this time a real person answered. I explained to him that I did not receive or order any such product. He was arrogant and demanding that I pay or it will show on my credit report and be turned over to a collection agency.
THIS COMPANY/PEOPLE ARE APPARENTLY OUT THERE TO JUST RIP PEOPLE OFF!

Very similar issue as complaint registered by the Arizona individual; I never received product! I had completely forgotten about it until recently in receipt of a collection letter for $133.95!!! I don't even recall when I took advantage of the introductory offer. Totally forgot all about it since I never received anything.
And they have the nerve to threaten me with a third party collection agency. Unbelievable!!

We sent back two bottles ofacai berry breeze and canceled or order. Wdid not receive any futher shipments but we got a bill for $133.95. Account # 34242. I called a bout the bill and the person I talked to said he could lower our bill to $40.00 . I told him that was not acceptable and toget a supervisor. He hung up the phonne, and when I tried to call b ack they would not accept my call. I could not even get back to the recorded messahe. It was like they blocked my phone #. Wdhat do I do next?