I am so thankful to come across this complaint page!Unfortunately, I was suckered too and am in the same phone battle as some of the other people here on the complaint page.About 2 months, I too seen the same "14 day free trial" ad for Acai Berry Detox.I agree, that is certainly not enough time to evalute the pill.Especially since it is not an F.D.A. product.I got this offer off of a page that "seemed" to be on a Rachel Ray page.Well, I signed up for what I had read to say, 14 day free trial and afterwards $39.95 a/month.I usually don't fall for these sord of schemes, but it just felt right.Immediately afterwards I started to recieve an unknown call (area code from Texas) for about a week.In my house people don't usually answer calls from unknown #'s, we just let the machine get it.They would never leave a message, so one day my mother decided to answer & it was an indian man calling to verify my order of the Acai Berry.She did the right thing and told them I DID NOT want it and to please cancel it.I knew right after I ordered it, that it may not have been wise.Especially when the company I ordered from was suppossed to be in Hollywood Florida.Well, I had thought I was in the clear, until almost two weeks later, a bottle and pamphlet showed up at my door!I immediately began phoning the number on the pamphlet 866-949-0138 to NO avail.I tried calling and calling w/no answer.THEN, , (nearly a month later) this Tuesday the 25th, I go to look at my balance on my debit card and have a $14.00 balance!This company had taken four different payments from my card!The charges were $79.95, $2.17, .53, and $1.25.I couldn't believe it.The company name was suspicious and unclear, , EMP SERV 800-449-7102 with a phone number unlike the one that had called me AND unlike the one on the pamphlet!After hours of trying, I reached an indian man on the phone who would not tell me the companys name or why the charge occured.He put me on hold for over a half hour before I lost my patience and now I can't get ahold of them at all.I am trying to fight it, but my credit card company wants to wait 5 days to see if they'll honering me in cancelling it.After reading this I'm not very confident.Otherwise, I will have to wait 30-45 days to dispute this.I'm so frustrated by this, but am very thankful to hear I'm not alone.I certainly learned my lesson!Good Luck everyone!

i ordered the acai berry detox for 1.99 shipping charge it did not work for me so i cancelled it through the mail with postal confirmation because the number they gave on the box was invalid. My card was charged any way but because of the postal confirmation i was given a refund. The company charged my card even before the 14 day trial was up. This is a scam so beware. If anyone need the number to cancel it is 1-866-949-0138 or www.myordersupport.com. This is also the company's fax number to cancel before the trial is up 954 927-9978. Hope this information helps!!!

There are so many issues with this company, it's ridiculous.

I was lured in by false advertising and claiming the support of Rachel Ray, Dr. Perricone, and others. This product has no such support by anyone. They put the names on there to gain credibility.

Not only do you pay the S&H for the product, you pay some kind of "INTL SHIPPING FEE" which, though minimal, is ludicrous.

They tell you in very fine print that your 14-Day trial period starts the moment you order the product, so it is NOT 14 days from the day you receive it.

If you do not call to cancel the product within 14 days, you will be charged $87 and change monthly.

Here's the real mess. When you call the number to cancel, the system will go round and round. You "press 3 to speak with a representative" and it just goes back to the main menu! You'll get music and more menus, then, after half an hour, if someone actually does pick up, I kid you not, they hung up on me when I said I wanted to cancel my order!

The "Proprietary Blend" when you get the product does not say how much acai is actually in it. It's loaded with caffeine, which is the "energy" it supposedly gives you, and God knows what else. It's certainly not evaluated by any credible source.

Please take my advice. Do not order or use this product. This company is an absolute fraud, and the ONLY way to stop these people from leaching off you is to cancel your credit or check card used to order it!!! You will not get your $87 back either.

Acai Berry Detox charged my bank account twice and they said I had 15 days . but they went ahead and took money out of my account by credit card without my permission. I even canceled with them the second time but, they still drew money out of my account. I tried to reach them but to no avail. I think its a scam. Gloria

Ordered "free trial" samples of Acai Berry Detox, agreeing I would be charged for shipping ONLY.
I was notified by my credit card company that charges were attempted without my permission on 8/4 for $87.13 and $83.18 on 8/20/09.
When I attempted to cancel charges and received a confirmation number, I was disconnected, refused a confirmation number for cancellation and transferred 4 times before being disconnected.
SCAM ARTISTS!!