Acai Berry Detox
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Category: Business & Finances
Contact Information United States
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Acai Berry Detox Reviews
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Tired of being lied to Customer
July 22, 2009
Free Trial no return info $87 for 60
Product green tea and caffeine gives extreme jitters and gave me migraines. The pills come with NO packaging to identify where to return them or HOW much 60 pills would cost if you liked them -over $87.00. You are on an automated monthly shipment and payment on your account if you sign up for the 14 day trail (which starts when they're shipped). There is no way to return the pills until you see the phone number with the $87.oo Charge and then it's too late. The rep then had the gall to offer them for $40 if I stayed- HELLO they made me sick! Refused to give me my money back and I only took 4 pills. Call to return yours ...
ANTIOX-BERRY 877-545-2140 CY
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Sandy Millsap
July 22, 2009
cannot get anyone to accept cancellation
No one will accept a cancelation either by email or by phone.
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L.bramanti
July 22, 2009
credit card fraud
I received a new shipment of acai berry detox without ordering. I recorded my conversation with the sales person and told her, I read the find print but stated I did not want anymore bottles sent to me or charged on my credit card. She said that was fine. I also told her, if I did receive another bottle, this is called credit card fraud. Told her this was recorded.
Today I called and repeated above. Said I should have read fine print. I did. I did not authorize this shipment nor charges on my credit card. Spoke with my doctor and he said the side effects are different on everyone. That I should throw away my sample.
I want my name removed from their system and I have notifed Amer. Express of this.
L. Bramanti
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Kathleen Fallon
July 22, 2009
Unauthorised taking of money
What a complete scam Acai Berry Detox from Viv3 Labs is it is false advertising and a breach of the Trades Description Act!!!
I paid my £3.95 trial but it actually started to make me feel unwell so stopped using it then received another lot of the stuff through the post and they took £85.92 off my credit card without informing me and without my authorisation.
I phoned them and emailed them but am no further forward they just come back to you with the usual pre prepared nonsense. I am not taking thier rubbish i am taking it further i think everyone who has been scammed by this company should bombared the company with complaint emails and write to newspapers and so on because that's exactly what i am doing.
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LinnLink
July 20, 2009
False Advertisement and money scam
I ordered the Acai Berry Detox on July 8th 2009 and Customer service contacted to confirm my order 2 days later at which She stated that once I recieved the product I had 14 day free trial at which time i could cancel and keep the remaing product free for trying it. Then on the 16th of July going threw my bank account I found 41.15 worth of charges from Biolabs for a life cleansing product I never ordered which attaches itself to Acai Bery. Well the tld me when I recieved the product to send it back and I would recieve my refund . On the 18th of July I recieved the Acai Berry Detox and then today the 20th of July to my surprise on my account there was the charge for 87.13 for Rainforest. When I called the number that was tacked on to the charges I spoke to a man who could not speak english well. By this time i'm fumming and requested to speak to a supervisor where again couldn't speak very good english. I asked how can you state its a 14 day free trial when I recieved product two days ago and then bam heres the charge. He stated the trial started when you ordered. I argued how can you state its a trial of product you didn't have he stated didn't you read terms and conditions? My reply yes but your lady in customer service stated information would come with product that was a lie with my product came a brochure of product no invoice or nothing. Why doesn't the government do somthing about the American people being preyed on and scammed through these companys. I noticed after my conversations earlier tonight that this product is not sponsored by Oprah Winfrey or Rachel Ray as they advertise. The BBB has had countless reports yet these companys are still out there preying on innocent people who just want to improve there lives and wellbeing. I am furious I have been scammed for 130.00 total thus far between the two products from this company. You don't see these rports unless you sure hard thats how I found it this should come up when searching this product as well as this company be shut down and sanctioned like everything else.
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dcogan
July 20, 2009
Fraud & Overcharge
Order Acai Berry detox for shipping for 30 days. Shipping posted to my credit card on 7/1/09 and on 7/06/09 they charged my credit card for the monthly fee $39.95.
I cannot reach them by the 1-866-949-0138 number. It is never answered.
I now have to cancel my credit card & lose the money they took!
D Cogan
Biloxi, MS
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zhang24
July 20, 2009
Charged Extra?
You people should have read the Terms and Conditions, which stated that you would be charged the $87.13, or whatever it was at the time you signed up. You cannot legally get your money back. The company preys on people who are gullible and do not read the fine print, no offense, and it's a terribly unethical business practice. However, nothing they are doing is illegal since the "scam" is visible to the careful buyer. Call the company, cancel your order, and consider this an important lesson learned. Never give out your credit card info without first carefully reading the Terms and Conditions!
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Martha Kendall
July 18, 2009
charge scams
I recently fell for the acai berry free just pay shipping add, free my foot, first of all i have call 5 times, stateing my credit card had been charged shipping, plus 87.13 and i dont even have the product, I have spoke to a man name ARONLD that said money would be put back, didnt happen, again to a lady ANGEL, she lied too1 I ALSO STATED TO THEM THIS WAS A DEBIT CARD FROM MY HUSBANDS DISABILITY CHECK, IT DIDNT MATTER, there suppose to only took shipping, i would had never used his debit card, if i had any idea they would take his money from his disabilty check, i hope someone reads this can help, this company needs to be showed they cant take peoples money by cleck of a button, i still have no product, but dont want it either, just want to know someone, makes them pay, If we took money from someones debit card, we would be doing time, i have tried to cal for a month now, i am put on hold, no never will answer, these people have been trained to still money, please someone stop them if i had lots money i would file charges aganist them, but i dont, ihope and pray they get theirs one day by someone, good luck to everyone who just tried to get just the NOT FREE bottle, i hope a good lawyer gets them one day, please email if they do where i can praise them.Thanks
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CarlaRC
July 18, 2009
Charging Credit Card
As with everyone else, I ordered the Acai Berry Detox free trial online thinking it was legit since it has been featured on Oprah, Rachael Ray, etc. I was instantly charged the $3.95 shipping fee and have been anticipating the order in the mail. I came across this complaint board and decided to cancel my order ASAP. Trying to get ahold of this company is a nightmare!! I have sat on hold twice now for a 1/2 hour each time only to have the call ended abruptly without speaking to anyone. I tried the next best thing... cancel my debit card and order a new one!!! :) Now this company cannot charge me... and if they've sent the pills, then it's their loss and not mine... all I lost was my $3.95 ~
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Tony - California
July 18, 2009
Getting a Refund
I realize everyone is surprised by the $80+ charge showing up on their account after trying the $5 trial order of MAX ACAI DETOX, but we should have all read the fine print. They said that if you don't call in advance to cancel, they'd charge you. I called the 1-877 number and I, too, was surprised the number seemed erroneous.
Well, I got the $86.42 charge on my account and was pleased to see the toll free number added to the transaction description. It was truncated, though, and couldn't see it all until I went INTO the bank itself and had them look it up. They were able to see the entire description. The number I got was: 1-877-545-2140
I called the number, described who I was, they found me quick, and provided me an RMA# that I am to put on the package I get with the first official month's supply. I return the package to:
SWM Laboratories
RMA# _________ (providing the # they give you)
3007 Greene Street
Hollywood, FL 33020
There you go. I'm glad it worked out for me, although my week prior to my next pay check is going to be REALLLLLY tight! =)
Tony
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