Acai Berry Detox
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Category: Business & Finances
Contact Information United States
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Acai Berry Detox Reviews
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Jane
March 28, 2009
unauthorized charge
I ordered a free trial of the product. I have been charged 87.13 which is unauthorized. I do not want the product and will have my bank return the charge to the company. I do not wish to order any additional products from FWM or any of their affiliates.
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Erin
March 27, 2009
Billing/trial guarantee
This company changes their website address frequently. I ordered my product March 9 and was billed for shipping. I received the product about a week later. They advertise a 14 day free trial. What they don't tell you is that the trial starts when you order it, not when you receive it. I was not happy with the product and called March 25 (within 14 days of receiving the bottle) to cancel. I had already been charged the $87. The customer service rep (foreign) kept saying that I "agreed" to the stipulations of the trail period. I could find no mention of the details on the website. I asked for tracking information. They send it via UPS to USPS. It arrived in my mailbox, no signature, no papertrail. They use a free e-mail service, g-mail. This is a complete scam. Bottom line, they would not refund my money. I have a confirmation number for my cancelation. Hopefully that it is the end of it.
The ingredient list is simple. Acai, Green Tea, and caffeine. Acai is available at Wal-mart in the vitamin section for about $10.
Big, BIG rip-off.
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bob-scamed!
March 25, 2009
scam
To everyone reading this I filed a report with the B.B.B. and then called FWM Lab., and told them that I filed, they had till 5 pm. to e-mail me with there intentions or I would pursue this matter even if it meant fileing a class action law suit. I checked my e-mail at 5:30 pm & they responded with an answer my account will be credited in 3/5 days. I advise everyone to do the same . Make sure you file with BBB first then call 1-866-949-0138 follow instructions press 3 then listen, then press 0, a operator should come on then ask for their supervisor other wise you will get the run a round make sure to tell them you just filed your complaint, HOPEFULLY this will work for others. I still think that FWM should be investegated!!!
Good Luck to You.
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Peaches
March 24, 2009
Debit my account 2 times
Cancel after daugter told me it was a scam and never recieved anything!!! My account got debit 2 times 83.00 3.00 1.95 still!!! I will filing a complaint could you tell me where to file where I get progress!!!1Cant get them on phone does anyone have number to get thru????????
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bob-scamed!
March 24, 2009
scam
For everyone who was ripped off by FWM Lab. here's there Address found thru fileing a complaint with the BBB.
FWM Laboratories
2040 N.E. 163 street
North Miami Beach, FL 33162
I also have there Business ID # thought they could HIDE!!
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bob-scamed!
March 24, 2009
Rip off
As with so many other ripped off consumers, I'ved been trying to get my 30 day cancelation refund & all I'm told is it takes 2/3 days to process I've called them 4 times & always talk to someone new who gives me the same old story.I've even kept track of the dates, times & the people I talked to. Sad thing about this is my Bank (Sovereign) payed them not once but 3 times even thou I disputed it . Now my bank wants 3 overlimit charges plus late fees . Funny thing about this my account only had $4.00 in it after shipping and handling, a bank that I HAD accounts in for 9years. NO MORE Sovereign! If there is a Lawyer out there that would represent all of us suckers PLEASE MAKE UR SELF KNOWN I' m sure everyone like to join in & see JUSTICE SERVED.
signed Bob- Scamed
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ebrown1986
March 23, 2009
Foreign Scam Artist
I order a $2.00 trial sample of the Acai Berry Detox which was a 14 or 15 day (when I called they didn't even know) trial period that started the day placed my order. Even though it was about 8 days before I even got the product. Then every time I tried to call to cancel the product so that I did not get billed, I got a recording that told me to call back during business hours, no matter what time of day it was. But when I finally got in touch with them nearly a month later, they told me that it was a 24 hour phone operation. They bill me $88.80 plus the $2.00 trial and $3.95 S/H. I talked to four different people when I called trying to get someone to give me my money back, and none of them spoke very good English. I felt like it was a scam shop somewhere overseas on the phone and then I happened to find that there are millions of others out there with the same crap going on. I am pissed about this.
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Delphine-B Smart
March 21, 2009
IT'S 30days later &still have not lost weight
ACAI BERRY DETOX ULTIMATE FAT BURNER
promise you would lose weight what i lost was my money for S&H! I recieved a statement for$87.00 they will never see.I WAS SMART NOT TO USE MY OR CREDIT CARD.I WENT TO A LOCAL ACE CHECK CASHING COMPANY AND REDEEM A RELOADABLE PREPAID VISA CARD I FIGURED IF BUYING A BOTTLE
OF THIS SO CALLED WEIGHT LOSS WAS A SCAM!!!Which it is ALONGwith the COLON CLEANSE i NEVER DID RECIEVE!!!I said im not going to take a CHANCE on NOT gettingTHE PRODUCT or being BILLED for PAYMENTS I DID NOT AGREE TO!!!This is out righy THEFT!!!CORRUPTION!!!IT'S TIME FOR US
COSUMERS TO PUT A STOP!!!TO IT...FROM NOW ON WHEN BUYING ONLINE...BUY WITH A PREPAID VISA OR MASTER CARD LOAD THE CARD WITH ONLY THE AMOUNT THE MERCHANT TELLS YOU WILL BE CHARGED TO THE CARD!!!NOW THIEF CHARGE THAT TO THE GAME...LET'S PUT A STOP TO THE UNWANTED CHARGES TO YOUR CARDS...THE BIBLE SAYS IN GALATIANS:6:7 THAT WHICH WHAT A MAN SOW THAT SHALL HE ALSO REAP...THERE IS A HIGHER POWER WHAT GOES AROUND COMES BACK AROUND...THEY WILL REAP THEIR HARVEST OF THEFT...THEY SOWED IT!!!THIS IS IN THE NEW TESTAMENT OF THE BIBLE...DONT TAKE MY WORD FOR READ IT FOR YOURSELF...THERE'S ONLY SO MUCH BBB!!!CAN&THE ATTORNEY GENERAL OFFICE. WE AS THE CONSUMERS HAVE TO PROTECT OURSELVES BOTTOM LINE!!!NEXT TIME USE A PREPAID DEBIT VISA OR MASTERCARD!!!LESS SEE HOW STEALING CAN THEY DO TO YOU THEN!!!STOP WAISTING TIME AND ENERGY TRY TO TRACK DOWN THE THIEVES WE WANT CATCH OR CANCELLING YOUR CREDIT CARDS OR EVEN HAVING YOUR BANK ONLY
TELL YOU TO GET IN TOUCH WITH THE THEIF THAT STARTED STEALING&CHARGING YOUR ACCT#FOR CHARGES YOU DID NOT AGREE TO IN THE FIRST PLACE...PASS MY MESSAGE ON TO YOUR FAMILY N FRIENDS...ONLY LOAD THE CARD WITH WHAT YOU WANT TAKEN OFF IT!!!GOD BLESS U GOOD LUCK IN THE FUTURE DELPHINE FROM CLEARWATER FLA.CONTACT#727-657 8035 NOW CHARGE THIS ALL YOU COLUD GET FROM ME WAS S&H FOR THIS MESS THAT ONLY GIVE ME A MIGRANE HEADACHE NO WEIGHT LOSS STILL THE SAME WEIGHT 1MONT LATER...PLUS2LBS.MORE202LBS.SOME ACAI BERRY DETOX!!!
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Hank Frank
March 21, 2009
Free Trial Scam
I signed up for Acai Berry Detox as part of a free 14-day trial offer on March 5, 2009. My account was charged by a company with a different name, for $2.00 (for the shipping charge?) on March 6th.
I received the trial bottle of Acai Berry Detox on March 10th or 11th, and I found out about a recurring charge that would take place as part of a membership. I immediately called their contact number. The representative said, "You're not in our system and there will be no additional charges." I asked for a cancellation number or confirmation number or account number or anything, and they said that I was not in the system and not to worry about it, that it was standard procedure for online trial offers."
Today I cheked my account info online, and I had a pending charge for $87.13 on my checking account. I immediately called the number was listed on the pending charge: POS DEBIT MYACAIDETOX 1-866-955-4108. The woman's name was Shar Sue (it sounded like she was on a cellphone) and she offered to cancel the membership, but that I would still be liable for the $87.13 that was charged, because I did not cancel within the 14-day period. I insisted that I did, but she said that without a cancellation number, I would still be charged. I warned her that I would be contacting my financial instituion unless she could have the charges reversed immediately. I asked to speak with a supervisor, but was denied that option.
I contacted Chase this afternoon, and reported this to their fraud department.
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Cathy Carter
March 20, 2009
Attempted to steal from my account
I paid the $3.95 for the "Free" 2 week trial bottle of Acai Berry Detox. I printed my receipt, which showed only $3.95 as the amount deducted from my account. A short time later I noticed a deduction from my bank account in the amount of $87.13 from them, which I did NOT authorize. When I called them they stated I had to call to cancel or they would charge me for more product. I did not see this note on the website or my printed receipt anywhere. I did not receive any more product either. When I talked with my bank about it they told me they attempted to withdraw another $87.13, in addition to $40.00 three times, three days in a row but the bank declined them. I did call and get my $87.13 back. I am in the process of reporting them to the Attorney General and anyone else that can help stop them from stealing from innocent people. The product didn't do anything for me either. Do NOT order from FWM Labs in southern Florida!
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