Acai Berry Detox

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Category: Business & Finances

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United States

Acai Berry Detox Reviews

JUDY TURNER February 14, 2009
REFUSING TO SEND REFUND
I ORDERED THEIR FREE TRAIL OF THE PRODUCTS, PAYING THE POSTAGE, I RECEIVED THE PRODUCT TOOK IT A FEW DAYS AND IT MADE ME SICK TO MY STOMACH, I CALLED FOR A REFUND AND IN THE MEAN TIME I WAS CHARGED $88 TWICE ON MY VISA CARD FOR A SHIPPMENT THAT I CANCELED. I HAVE E-MAILED FOR THE REFUND, I HAVE RECEIVED AN E-MAIL SAYING THAT MY REQUEST FOR REFUND HAD BEEN RECEIVED, THAT WAS OVER A MONTH AGO, AND NOTHING. I E-MAIL OR CALL THEM EVERY WEEK AND I AM TOLD THE SAME THING, "I WILL FORWARD YOUR REQUEST" BUT STILL NOTHING...HOW DO COMPANIES KEEP GETTING BY WITH THIS ???? IT TRULY IS FRAUD. JUDY at

[email protected]
Howard Fornof February 12, 2009
DO NOT WANT PRODUCT
RECEIVED A FREE BOTTLE AND I ADVISED THEM I DID NOT WANT THEIR PRODUCT. BUT, I KEEP GETTING THE PILLS IN THE MAIL. I HAVE TRIED TO RETURN THEM WITH NO SUCESS.
I DO NOT WANT THEIR PRODUCT AND WILL NOT PAY FOR WHAT I DID NOT ORDER.
Ruth Ann February 11, 2009
Fraudulent charges to my credit card
I places and order for the trial offer of Acai Berry and without my approval they have sent more with out my authorization. When I acall their phone number I am told that the answer wait time is from 3 to 5 minutes. I have held for 30 min. every time I've called and never gotten through to them. I have had to cancel my credit card to get them to quit billing me. Ruth Ann of IN
K L M February 9, 2009
FRAUD/SCAM
WAIT TILL YOU HEAR WHAT HAPPENED TO ME, I TOO ORDERED THIS ITEM AND WAS CHARGED $3.95 FOR SHIPPING THEN MY SISTER CALLED ME TO TELL ME ABOUT ALL THE COMPLAINTS SHE READ SO I IMMEDIATELY CALLED AND CANCELLED ON THE SAME DAY I ORDERED AND LOW AND BEHOLD 2 WEEKS LATER I WAS CHARGED $89.95, BUT WAIT THIS GETS BETTER AFTER FINALLY GETTING THROUGH TO THESE SCUM BAGS AND ASSURED MY MONEY WOULD BE PUT BACK INTO MY ACCOUNT AND MY MEMBERSHIP WOULD BE CANCELLED I GO TO MY MAILBOX AND FIND 5!!! OF THESE PRODUCTS SENT TO ME WHICH I DID NOT ORDER AND YOU GUESS IT EACH ONE OF THEM I WAS CHARGED $89.95 SO IM OUT $500.00 AND HAVENT BENN REFUNDED FOR ANY OF THEM. I HAVE NO CLUE WHAT IM GOING TO DO NEXT, OH AND BY THE WAY ALL THIS HAPPENED IN A ONE MONTH TIME FRAME.
needs answers February 6, 2009
over charged 83.14
i was over charged 83.14 for this product, it was advertised free trial offer. when i tried to contact them they cancelled an on going order i never placed, but the person on the phone had no information on how i could contact anyone to get a refund.
LoveToShop February 4, 2009
$87.13 Charged on Visa Checkcard before receipt of Product
I placed an order on Jan. 20th, 2009, for 14 Day Risk Free Trial in the amount of $3.95. I didn't even receive the product to evaluate when on Feb. 3rd, 2009 I got my Acai Berry Detox and a charge of $87.13 to my Visa Check card was issued on Feb. 4th, 2009. I called Customer Service and spoke with a CSR and explained my situation and I was asked if I read the return/refund policy, which I did. I was placed on hold and instructed to send product back, I explained that I did not try the product yet to have the full 30 day supply amount of $87.13 to be charged yet. I was told my account was activated on the date of the order Jan. 20th, which means that is the first day of your 14 day Risk Free Trial. The Rep (not a very well English spoken guy) asked if he could help me further. I asked him to give me the RMA # (Return Merchandise Authorization) # required to send the product back, even though I had not tried the product, which he did. He informed me I would be charged another $87.13 in 30 days for my next shipment, I advised him I wished to CANCEL any further shipments and request a refund upon the company's receipt of my purchase. The Rep didn't even give me the return address; I had to look it up under the return/refund policy, which you send it to another city in Florida. Acai Berry Detox 2040 NE 163rd St. Suite 305 North Miami Beach, Fl. 33162

I asked for a Supervisor at that instance, I was on hold for 15 minutes to speak with a Supervisor and I explained the situation AGAIN! She (the Supervisor) told me that my order began on Jan. 20th and they allow 3 days to process and 3-5 days for receipt of the product, of which subtracts from your supposed 14 day Risk Free Trial period of the product in the amount of $3.95. I explained I received my product on Feb. 3rd and she stated I should have called to cancel my order before the 15th day, and I asked why would I cancel if I haven't received my product to evaluate. She stated that I should have read the policy of my order more closely. I did read to her their disclaimer, which doesn't stipulate the 14-day trial begins the day you place an order. The phone went dead and I am writing this complaint and will advise EVERYONE I know to not fall victim to this SCAM!! I will send my product back tomorrow through the USPS with a Delivery Confirmation and the RMA# attached and I will file a dispute with my bank, I will hope and pray I receive my refund back.

***I hope this is a Warning for someone else not to fall victim.***
Kari February 2, 2009
Misrepresentation
What a scam! I ordered the product on January 5, 2009. It was postmarked 1-12-09 but I did not receive it until 1-17-09. I thought that the 14 days would be calculated from the date postmarked. However, I noticed an $87.13 charge on my account dated the 19th. They had started the countdown on the day I ordered the product. I called furious, explaining that I should have 14 days from the postmark, therefore, have until the 26th to cancel my membership. I further explained that it was ridiculous to expect me to see any results in two days. Which is all the time I had from the time I received it on the 17th until they charged me on the 19th. I was told that someone would be contacting me via e-mail from the refund department. I haven't seen anything yet, but will continue to call and demand my money!
tanisha January 29, 2009
Money debited from my account w/0 auth.
ordered trial for acai berry detox (3.95) by the time i recieved anything, 87.13 was debited from my account with out my permission. they also charged me .12 and 2.95 for some type of international fees, when i called they hung up on me because i asked to speak to a supervisor, when i called right back the number was disconnected. this is ridiculous. guess ill call the better business bureau.
Christa January 27, 2009
FRAUD
This company is a scam and will take your money. Like many of the people who have posted, I was charged the $87.13 without authorization and had canceled within the correct amount of time. My story is a carbon copy of the posted complaints.
It seems the only infomation I can find on the internet about this company is negative and pointing in the direction of fraudlence. Please check out the video You Tube on this subject.

I think we should file all file a joint lawsuit. I'm not sure how to do this, but I do know this company needs to be put out of business.
mikebiehle January 27, 2009
Fraudulant Charges
The offer is for a 14 day free trial. They wait over 30 days to make the first shipment and bill your credit card twice for $87.13. The customer service rep says that your 14 day trial is up, they billed me for the first bottle and the second bottle which will be shipped within 7 days. I demanded that my "account" be cancelled and notified my credit company of the fraudulant charges.

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