Acai Berry Detox
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Category: Business & Finances
Contact Information United States
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Acai Berry Detox Reviews
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Badgerforgod
November 10, 2009
Can not get a human on phone,email etc. to cancel acct.
Brittney Spears was on Jay Leno telling everyone that she has lost weight thanks to Acai Berry Detox. So, I got on their website for a free trial offer. They are great about taking down all your information plus credit card number and charged me $.99 for S&H. Then about 10 days later I received their product. I opened the bottle and gave it a try. Then my credit card statement arrived, I had been charged $86.42 by some company called wellnesslab. When I called my credit card company they told me it was for the Acai Berry Detox and that they had charged me again 14 days later. So, in one month’s time I have two charges on my acct. total + $172.84. WHAT? What happened to a free trial? I have called every phone number on all sites but I am unable to get a human to answer. And they play the NUT CRACKER music in your ear as high pitched as possible. On other websites it claims they will not issue you money back unless you have an authorized RMA# which they are suppose to give you. I can not seem to get that number from anyone. No one responds to emails. All I can say is document everything, take pictures, save all packages, and send it back with a receipt from your post office! Let your credit card company know that you want to dispute this charge and keep record of everything. Then go to the BBB and register a complaint. Good news, my credit card company is being very supportive and they said this isn't the first complaint they have encountered with this company. Oh and BEWARE they use several different alias names to charge on your acct. we have recorded 5 different attempts to charge on my acct. (wellnesslab, protberryhealth, trendyacai.com, Acai fit, and xtremeberri). These are all the same people. Oprah, Brittney and the other celebrities endorsing these products should be ashamed of themselves. The products really don't work and the hardship us hard working Americans are enduring is unfair!!!
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Narelle Stocker
November 9, 2009
Fraudulent charging of credit card
I have been getting charged on my credit card nearly $1000 for a product that I have not ordered. There is no email address to contact them to cancel. I have now had to suspend my credit card and the bank is in the process of tracking payments and charging them with fraudulent charges.
Do you have an email address which I can contact them?
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moonheart1
November 9, 2009
billed for order not received, cancelled
Offered a .99cent fre trial. Order cancelled and nver received a charge of .99 & 79.62 was charged to my account. Upon trying to reach the company, yu get put on hold. Trying to reach there website only gets yu another order, though they claim it is a way to contact them by e-mail.
Suzie Chapman
10865 White St. #19
Sun Valley, CA 91352
818-771-9732
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kelliek
November 8, 2009
SCAM!
I paid the shipping (3.95) for the free trial and not long after I was charged $86 for something I have not yet to receive. I sent them back the product and still have not gotten a refund yet. This is a scam and the people who try and help you are rude and don't speak very well. Do not order this product because it is not supported by the FDA either. I am furious with this company (I shouldn't even call it a company). I hope they lose business and get in major trouble. Also they say on their website that we can send an email to them. It's ironic because no where on their website does it give you their email address.
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pj gore
November 7, 2009
unauthorized charges
requested inital sample (free) w/shipping fee. Then charged in October and November $86.42, after I spoke to a rep and stated I specifically did not want the additional set up each month. I have tried calling more than once and get a recording and placed on 'hold' ... says only available 9-6 EST or on website via chat, or via email --- HAHAHAHA ... I will get to the bottom of this ---
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bobbert
November 5, 2009
stole my money
The add said to send for free trial. I did and paid my $3.95. My free bottle came. Then my account was charged $86.00. I did not receive another bottle. My free bottle cost me over $90.00. When I try to call I am put on hold for hours. They tell you to use the live chat on there web site. Can not find that either. The BBB should be notified of this rip off.
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Barbara Raile
November 4, 2009
charges for pills
this company sent a free sample of these pills, now i have received another lot costing 82 pound I did not authorise more tablets, unable to find email address to cancel these tablets, what can I do?
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JemezJo
November 4, 2009
Charged $86.00 before 30-day trial has expired
I authorized a $1.99 charge on my credit card for shipping and handling on a bottle of Acai Berry Detox. Before I even received my free trial bottle, $86 was charged to my card. When you place your order you are told you have 30 days to cancel your Acai Berry
Detox membership or another bottle would be shipped to you and your credit card charged accordingly. I waited over two weeks to receive my free trial bottle. The unexpected charge of $86 occurred approximately two weeks from the date of my order. The order contained no invoice or packing slip--only instructions on how to use the pills.
This company does business in an unethical way and deliberately dupes unsuspecting customers. One expects to receive the bottle in a timely manner so one can cancel before a rather large charge appears on one's credit card. You don't have the chance to actually use the product before the end of the trial period.. Having your credit card charged before you even receive a product seems to contradict the company’s stated policies and they should not be allowed to conduct business in this manner.
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Feeling Foolish
November 4, 2009
scam artists
I too was scammed by these MO Fo's!!! They have taken over $600 of my hard earned money!!!
I have had to cancel my mastercard debit card, but i am still worried they are going to charge me more, as i got another lot in the post today!!!
I have had no luck with the Phone #. It says it is the wrong number. I am calling from Australia, so i don't know what the +44 is in front of the phone number supplied.
Can anyone enlighten me on th above phone number and how i get it to work, or on the fact that they have had their credit card cancelled and issued a new one and have no problems anymore. I am desperate to rectify this, but how, when you can't get hold of the slippery buggers!!!
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M. R. Hochstetter
November 3, 2009
Scam
I ordered the free 14 day trial with the understanding that my account would be deducted $86.82 unless I notified the company that I wanted to stop. However, I understood this to mean that I would be charged for the NEXT monthly order instead of being charged for the FREE MONTHLY ORDER AFTER 14 DAYS!
Be careful because judging from the other complaints listed, this company is nothing but a SCAM artist. To make it even more dishonest, the product was tried by some NBC and newspaper people who gave it their recommendation. Before they put their reputation and name on something they should be sure that the way the company advertises and stipulates FREE trial and sends out vague and unclear messages as to what is CLEAR. They should be ashamed of themselves!
When I called, they were evidently ready with an immediate answer which verifies the fact that they get these complaints all the time. Isn't there anyone who is honest around here. By the way, the call went through India like so many other scam artists use. I kept my balance low and told the bank to return the product when it bounced from my account.
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