I ordered the "free" trail offer and expected to be billed the agreed upon amount of shipping; to my disgust, I found that I had been billed the full amount before receiving the product. I was duped, so I called the company before their advertised billing date and canceled everything, I was very specific when telling the customer service rep. that I wanted EVERYTHING stopped.
I was convinced that took care of the billing and everything... guess what? It didn't... I was billed again just this month and when I called to ask why I keep getting billed, the rep. stated that I never called to cancel the order(s). So in a fit of rage, I told those idiots to stop billing me!
So, out of curiosity, I called back... and was sent to an automated billing center... it asked for my account info.; upon entering my information the automated system stated that my account was still ACTIVE!!
Good god... I called twice and demanded that they stop taking funds from my credit card and it is STILL active... so now I have to go through my financial institution to put a stop on all billing from these thieves.
This company is either full of morons or they are simply scamming unsuspecting people and stealing money with a product that nobody wants and is probably ground up weeds to begin with!!!