I ordered the free trial for acai berry detox and Life cleanse from the website sending £3.95 for both products postage, since I have received both trial products.

After going into my bank account I noticed two amounts of £74.98 taken out which amounts to £149.96. This was not authorised by me and I would like my money re-imbursing please as soon as possible as I am a pensioner and cannot afford this price.

Please advise.

I have been charge for something I didn't asked for.So I would like the refund of £82.95x2=158.00

I ordered the Acai Berry Detox and Life Cleanse through an ad on the Internet on 7/22/09. The next day or so, I decided to cancel the order due to friends who had problems with billing. I have now called 3-4 times regarding this. However, they have deducted from my Visa Check card $87.53 which they guaranteed would be returned to my Visa card.
I spoke with Ray VIP 066 or cancelled my order and gave me a confirmation number of 1699851. Since then, I called three more times, the most recent today when I demanded to speak to a supervisor who told me that I have to return to the product to receive refund even though I cancelled it the end of July. Yesterday, I received the colon cleanse which I retured to day. The supervisor gave RMA numbers to put on the package. She says the Acai Berry Detox was mailed to me yesterday even though I cancelled it the end of July. After I return this with the RMA number on the package I will be refunded. I am very disappointed in this process and understand why my friends warned me not to do this and the reason for cancelling. I can buy this product at my local Health Food Store for far less.
HELP!!! Joann Bobko

Ok, so I wish I found this website before I ordered. I was in need of an enery boost and weight loss product, so I stumbled on thie website where the lady lost 30 pounds by using 2 different products. I ordered the 30 free trail of each for $3.95. I received it a few days later along with a phone call from a customer service representative stating that if I did not like it then I can call with in 30 days to cancel my order. I called two weeks later (6/19) and was informed that I had to call within 15 days, so I was too late. While I was on the phone, I checked my bank account and found that I was already charged $87.13 for each product already. Needless to say that I was getting upset. I asked for a supervisor and he stated that he put in for an expidited refund and I should see it in about 1 week. It is now 7/6 and have yet to see anything. So after getting over the flu, I called again. And now they said that in order to receive my refund I have to send the product back to get the refund. Not only that, but I can only send one back at a time, hope to get my refund. Call again get another RMA # and send the other one back. This is BS. Please do not fall into this scam. I will probably never see my money. I am filing a cmplaint with the BBb.