I ordered what was supposed to be a free 14 day trial of this product. If it didn't work, you could call & cancel & return the unused product. I called to cancel & was told that my 14 day trial started on the day I ordered, not the day I received the product. What a crock. How can you possibly try a product for 14 days in less that 9. Very misleading, but I am sure this is how they sucker their customers. They also charged me the additional 78 dollars, some free trial. I have since filed a complaint with my credit card company & am changing my acct number so they discontinue charging me.