I had the same problems as you all do. The supposed free trial with the acai berry diet pills. Yes, a major scam. Just got off the phone with a lady that took a reaming after I looked at my credit card charge. I have some things or info. to share. There is a link I had gotten on my e-mail, it is http://www.xmorders.com/mrf I filled out this form to cancel my order. Do not put any periods she said, though you have to for your e-mail address or the form will not submit. There was this password she gave me it was the word - sorts. Her name was Mariana. You have to know the reps. name, the signature password is your name, first and last. The place to return your orders is 3609 N. 79th Avenue, Hollywood, Fl. 33020. She of course informed me that they would credit my card, the 87.?? amount, but only getting forty something back, there is a restocking fee of forty something dollars, another way they rip off your money. Good Luck if you need to, get your bank or other credit card number to cancel your number and get a new one, that is the best way to get rid of this scam.

Ordered Free 14 Day Trial and I was Charged Full amount even though I cancelled before free trial period was over. I am having to order new bank card.

I saw the ad for the free trial on lineordered it and before i could cancel which I did not know of the 14 days I am charged another $78 for another botttle on Feb. 19 and another bottle on March 5. this is a big rip off . this company needs to be shut down, the bottlethat i did use did not do anythin. It is a scam

I order the free trial of Acai Berry, I never received the product and I have two charges of $89.31 and also charges of $29.95 from WWW.FIT-FAC.com .
With the Search Vitamins there is a telephone number to call. 877-859-1109 on my bill, it is listed as being in UT.
After a 20 minutes of being on hold I talked with someone whose english I could not understand and she could not understand most of mine. I was told there was no supervisor to talk to and no charges would be elimanated. I was also hung up on. I was NEVER rude or threatening in anyway.

You are all correct. I did call and get the $29.95 refunded and cancelled the 89.51 orders. Yes, this info was in the fine print. My bad. I am told the supplements are on the way. Cancel the fit-fac by calling 866-407-1022 and call 877-350-8480 to cancel ALL OTHER OFFERS associated with this scam.

Peace