I placed an order for a "Acai Berry Maxx Free Trial Offer (1 Month Supply)" on November 9, 2008. The Shipping was for $5.95, order number 137355. I only received the order last week and then my credit card bill arrived and found 2 charges from FXSupplements, one for the $5.95 on November 9, 2008, and one for $79.95 on November 23, 2008. I emailed the company and never received an answer as to why. I then called today, November 13, 2008, and was told that I agreed upon the terms and that by checking the box that was my signature. Being at a loss because I did not remember checking any terms box, I checked the website and it is below the order form and does not have a check box agreement to the terms as the customer service respresentative implied. I have had to check an agreement many times but it's required prior to completing the order and definitely not at the bottom of the order form where you do not even see it. I can understand why FXSupplements has so many complaints. I also know this compalint is not going to do any good. I just wish I could let others know before they become a victim too. I did cancel my order today of course not before being charged the $79.95. Also, the customer rep said it never said free trial of Acai Berry, ok, then what does free trial offer mean?????

CNewby, SC

The phone number 888-549-2111 cannot be accessed in order to call and cancel the one month supply trial order within the 10 day trial period. It is impossible to cancel so that once you have given your credit card number for the $5.95 shipping and handling of the trial offer, you are stuck being charged $79.95 for further shipments that you don't want.

well i md mt order on 11-16 gv them about 4 days to get it me, never came so i started calling the number and yes it was a frickin voicemail, and after days of back to back calling it sd this mailbox is full, goodbye!!! so i sent a million emails to the email address they sent never recieved feedback or my product yet by that time it was the 11-28 so i knew my free trial was gonna be up soon so. so i tried callin 1800 instead of the 1888 num they provided and it was some type of school and they lady i spoke to was very nice and let me kno that they hv been gettin calls for wks about this, ppl being curious like me and tryin 1800 instead and she sd they all were sayin the same thing i was. cant get ahold of them, thur emails or phone, never recieved product, ppl gettin charged over and over again. and like she sd a bank teller called the number to make sure it was ture and like a previous comment sd all u gotta do is go to your bank and destroy the debit card or credit card u used. so call your cc comp. if u used a cc. i used my debit so i had to go to the bank. and she got rid of that card and im waitin for my card to come in the mail!!! SO DO NOT BELIEVE THIS COMPANY!!! and i got my 5.95 bck too!! i was so irate i still am but now that i kno theres nothin else they can do im better! so hurry up and handle your business with the card u used!!

Charged Account of 79.95 before I recived the original FREE TRAIL package. Tried to get ahold of but always get a busy signal. Still trying to reach as of 12/5/08.

I am so glad I came to this board! I ordered this product and it took about 3 days for them to deduct the $5.95 shipping for my 14 day free trial, but no shipping confirmation. I came to this sight and saw all the complaints and then tried the number on my email confirmation of my order...busy signal. I sent an email the [email protected] address they listed...no response/busy signal. Called the number on the FXSupplements website...it says mail box is full and I could not leave a message. This is when I knew for sure and I immediately called my bank! I had to close out the debit card I used and get a new one so that they could not continue to charge me like I knew they would. I can't afford for them to take $80 out of my account whenever they feel like it! Good thing my other debit card is still active because I just shut down the one and kept the other open so I don't have to go without my card! I nipped it in the bud so if you are reading this, you should nip it right now too! If you have not ordered yet, don't do it!!! These people are scammers, frauds, and theifs!