In late Nov.2008 I placed an order for AcaiBerry and Colonmed 700.
I did not receive the product within the 15 days so I assumed my order did not go through.
Finally on 12-2-08 I received the trial offer of both bottles. I tried to call the company to cancel any future orders and could not get through, either because I was placed on hold, nobody would answer the phone, or I was disconnected.
I found a website and requested an RMA number to return the product. I never received a response.
I am still, for the 3rd month, being charged $more than $85 a month to my credit card and can't get it to stop.
I have contacted the credit card company and filed a complaint, but they need documentation of the paperwork I have sent, which I don't have.
I was finally able to speak to a real person from AcaiBerry, on 03-04-09, and was told they received my cancellation on 01-26-09, but it was too late to prevent another credit card charge for the 02-27-09 shipment, which I received on 03-04-09. They also denied having received the previous shipments I simply wrote "Return to Sender" on and send back. They informed me their warehouse does not accept returns, and there was noway to prove I mailed the product back unopened.
In order to have proof the product was returned and in order to get credit, I was told by both the AcaiBerry Company and my credit card company that, I need to place the product, unopened, in a new envelope and send it back to the company at my own expense and make sure I keep a record of the USPS tracking number.

So, get ready to pay "again" for something you've been trying to get rid of.

BAIT and TRAP SCAM. Pay $5.95 for shipping of "wonder diet drug" and have 15 days to cancel from date of mailing. In two weeks your credit card is charged almost $95 for the next automatic shipment. Cancelling is impossible because all toll free phone numbers are never answered day or night; the LiveChat on their web page is only an automated reply system with links that never work. Notify your credit card company that bogus charges are going to be applied to your account that you did not authorize and hopefully they will help you. Can't believe I was stupid enough to fall for this, but it was posted on a trusted site. Don't be taken for a ride and tell everyone you know.