extra charges on credit card. Cannot be reached by phone.

Offer a weeks supply instead it was only 5 days you just pay shipping $4.95 shipping and the next thing I know they send a month's supply without permission and charging my cc with $74.97. They are scam artist all they want is your $ your best interest is not at heart. They should be hung and quartered the whole bunch of them!! You cannot email them, you call and they say the waiting time is 45 minutes and then you are disconnected. They make you believe that Ophra and other celeberties are part of their scam to win your confidence. There is no address or phone number on either the bottle or paperwork you are sent. Do not support these theives!

I just checked my bank account and Acaipure had charged it $44.85 I was shocked and dismayed. I understood I was going to get a free trial and I paid $4 dollars and some cents for shipping and handling. What can I do about this?

I just called the 888 number attached to the bank debit and at 12:45p.m. in the middle of the day, I am getting a recording that says they are busy or you have called after hours. They do not say wait for a service representative their message strictly says to hang up and call back or e-mail them which I did and I sure have my doubts if they read any of their mail of does it go directly to a "dump box"(?) I sure feel scammed.UGH-H-H!!

Patty 09/15/2008

This is the second time they have charged my account and I have not recieved any product from this company. I do not want this product I jus t want my money back I was charged $74.95 twice.

My husband and I ordered the trial size of the Acai Berry (10 capsules) for shipping costs only $1.87 each. Then on 8/19/08 there were two drafts from my checking account for $74.76 each. On August 22, 2008 I called and talked with "Jason" at Performance Health (1-888-289-8740) and he advised that the items needed to be returned by Sept. 5 for a full refund. He stated he would provide return authorization. It's now Sept. 2, I have yet to receive anything and will be just about impossible for the company to receive the items back by the deadline date of 9/5/08. I've tried calling that number, but the recording states the representatives are busy and there is a 45 minute wait. The line then cuts off at their end. They don't actually put you on hold. I told "Jason" I was not interested in the items at that price and he asked how much would I pay. Told him since I did not know if the items would work, I would not be interested in paying more than $25. He asked me to hold so he could check with a supervisor. He asked if I would pay $29.95. I said no. They agreed to the $25.00 for any future orders. We agreed that I would return the two orders for $74.76 and c0llect my refund. Cannot get through to speak to anyone.