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doots
August 23, 2010
false advertising
just like the others ordered a sample - supposed to pay shipping charges only - I finally reached them by phone to cancel but not until I was sent more product and charged several charges including two large charges of $87.47;
this is a huge scam - to all of you looking to contact them try this number 1-888-787-9668 and be prepared for a fight, and the address is 3609 North 29th Ave, Hollywood Florida 33020
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boochie0630
July 29, 2010
Fraud
Was ordered and going to pay $1.95 shipping only, after I hit submit it seid $89.95. Call the company and cancelled the order and it did not get done. My card was charged. I called again and did it again but was told I could not get a refund by the supervisor. So at that point I went to the bank and cancelled my card, than disputed the charge. It is under investigation but at least they can not get any more money out of my account. GO TO THE BANK OR CALL YOUR CREDIT CARD COMPANY...THEY WILL HELP.
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selseybill
July 26, 2010
Money without permission
I saw an advertisment for Acai Berry which said to order your free product, they have taken £66.37 out of my account WITHOUT my permission. I would like to be reinbursed with this money asap.
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KimD46
July 23, 2010
Don't deal with this company!
Do Not Deal with this company. I tried advanced colon cleanse with the acai berry product.offered online for 1.99 for each. Big mistake. once they had my account number they said I had two weeks to respond. in 9 days that had charged my card 59.00. I called and cancelled. In 2 weeks they had charge an additional 14.95, then 80.00 I had confirmation numbers of the cancellation and they still refused to refund my money. they insisted i waited past the trial period. they also sent me a product i didn't even order and charged me for it.this company is a total fraud.
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Injustice
July 20, 2010
Scam
I tried the customer support number given to me for Canada which is the "Customer Support Team" at 778.785.0966. It's a total scam. They are not able to find me in their system to cancel the $87.00 that they are charging me every month. Visa is also unable to reverse the charges. this is a nighmare.
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Bette Langlais
July 19, 2010
BOGUS NO RETURN POLICY
After trial offer, I called my bank told them not to accept any charges from this company, product did not work plus there was np way to contact company on product at all, felt very ill from product. First charge to appear was 79.98, call back the back ask them to take care of this for me, return to sender on second shipment of Acai Berry weight loss program. I then found tel. number from bank, Second charge on statement was 90.00. Call bank filled out dispute paper work only to get a refusal from Wells Fargo. There were never terms and conditions for me to sign on this product so this is totally a bogus operation and I will not pay for something I returned or never signed an agreement for.
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Buster B
July 10, 2010
Fake, rip off
Fake "Channel 6 Reports" Fake "Julia Miller" Fake "investigates" Acai berry. Well-written supposed exposure of fraud but actually a recommendation and claim of losing 25 pounds in 4 weeks. Offers Free Trial of Acai Ultimate (.97 cents) and Power Cleanse (1.95). The expiration date is the next day so you are compelled to hurry. But the terms and conditions, which are hard to find until after you submit your order, state an automatic charge of $159.95. I called the 877-253-6482 number and was told "sorry, there is no free bottle" - I canceled my order and now am going to the bank to cancel my credit card.
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grimmie53
July 8, 2010
unauthorized charges
I signed up to receive a free sample of this Acai berry diet aid for myself and my boyfriend--all I had to do was pay shipping charges. They charged the shipping charges but also charged $169.95 for EACH sample. Don't order anything that seems too good to believe!!
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rapscallion
July 2, 2010
Fradulent Charges
I too fell for the this scam. I accepted that I did not completely read the "terms and conditions". I was charged for a shipment. I went on-line and followed the instructions for canceling the product and received a confirmation email on 5/17 stating in RED that " No further action is necessary! You will receive NO additional charges or shipments!" Seemed pretty clear to me. All was well until yesterday when I received another shipment. I assumed there was some mistake, so I retrieved my cancellation confirmation number and called the company. WHAT A SHOCK!! I ended up furious and confused. They told me they were completely in the right for sending another shipment and that I obviously didn't read the agreement. They kept putting me on hold to listen to recorded offer to continue the subscription for 9.99. That gave me a warm fuzzy. I repeatedly explained that I did not want anything to do with a company that conducted business in such a manner. Eventually I received a second confirmation number. I then called my credit card company to dispute the charges and realized they had made not one but two $99.00 dollar charges to my card on the same day! I've contacted the BBB and filed a complaint. I would have written off the initial charge, but this is out right theft and these people need to be stopped. They have sent an additional cancellation which is identical to the first. The only difference being the cancellation number is one less than the original. Very very strange.
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robin in wisconsin
July 2, 2010
unauthorized charges
I ordered the trail acai berry for $0.95 and within 3 days I have been charged an additional $169.95 for a product that I have not received. I would not have ordered that product for such an enormous amount. My bank account is in the red and will be closed and I will be putting a stop payment with the bank. I called the phone number listed 727-451-1070, of course the agency is closed at this hour.
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