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Angry in Alaska
July 29, 2009
dishonest representation
I placed an order with this "company" on July 11. As of July 27 I had not received the order. I called on the 27th to cancel the order since I had received no product. Imagine my surprise when I saw the charge for 86.42 on my card. I called immediately and was on hold for a long time. It was expalined to me that I had a 15 day "trial" period before I was charged. I explained that I never received the product. How could I have a "trial"? Long story short I have to wait until I receive the product, write my cancellation number on the front, and then ship (I pay shipping) it back to them. Then I have to wait for my refund. I have never written a complaint before. I seriously think that this is a scam.
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Blanch Lambeth
July 29, 2009
difficulty in contacting company to make a cancellation
I want to make a cancellation and not to receive any more of their products. I tried the free product and receive a bottle of this product without my consent.
Thanks, Blanch Lambeth
email: blambeth08@gmail .com
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matho
July 27, 2009
took money out of my account
Anyone with experience with purchasing the "Trial" for .99 of Acai Berry and Life Cleanse from a company called Barry Folger's Inc., and then getting hit (after 14 days and NO SHIPMENT RECEIVED) with an UNAUTHORIZED charge of $87.13 on your credit card?! Called the company and was given a RMA # that I have to write on each bottle (if I ever receive them) and then turn around and mail back AT MY EXPENSE, and then wait for 5 days AFTER THEY RECEIVE THEM for an email saying that they will now beign to process my refund???? Will my credit card company reverse these charges for me and go after them allowing me to NOT have to go through this tedious and probably good for nothing refund policy???
The website they point you to (www.myordersupport.com) doesn't exist as far as I can tell! How can we stop this from happening?
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GlB
July 27, 2009
took money for total product instead of shipping for trial only
I ordered the trial only and the postage then was $1.70. I gave them my Visa debit card and they deducted $1.70 PLUS $84.98 from my checking account. Since then have closed that debit card. Anyway, I have never received anything and I did not authorize them to take that money out, only the $1.70. This is a scam. I have reported it to the BBB in Scottsdale. I would appreciate any help you can give me.
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magslou
July 27, 2009
taking money from my account without authorization
I ordered a free sample on line just paying shipping. Today i received another order and a charge of £82.95. I have phoned and i am told that a refund has been given and i should have it within 21 days. I am not prepared to wait 21 days and will be contacting my banks legal department. Please e-mail our response to [email protected]. I would like refund immediately |
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jmchugh
July 24, 2009
total scam
Do not order the trial product!! I tried to cancel it the moment I submitted, as soon as they made the T&C available. The CS number was not active and the emails came from gmail accounts, and never from the same person. They charged me $5.95 from Acaiberry and then charged me 79.95 USD under weightsecrets. They sent it to me from Toronto Canada, then they said I had to send the shipment back to China...luckily my bank has been very helpful and they are protecting me fully. After reading all of the complaints, I could see my 20+ emails to various email accounts were going to go nowhere, so to protect myself, I cancelled my card and hope to be rid of them. What a nightmare.
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Gaye
July 23, 2009
weight loss pills
I also clicked on the free trial of Acai berry tablets and the life cleanse tablets. how foolish am i now. But woman wouldnt want to have a go at a free trial of weight loss pills. FREE- Not. My bottles have cost me around $500.00 (australian) in under a month. I have just come back from the bank to change my credit card details to stop the mongrel frauds from taking anymore of my hard earned cash. My husband and I work very hard to raise and support our 4 children and there is no way i woould of signed upto to any pills for over 100.00 a bottle. Peoplle beware very aware of the scams out there they hurt!
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nbigger
July 23, 2009
I HATE this company
I HATE this company. They make you hold for 30 minutes, they show some "other" product I ordered as shipped. They gave me wrong tracking info. It has been 23 days, and I still don't have this item that I didn't even order. I want my $40 back!!! I hate this company!!!
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suntan
July 23, 2009
Rip Off
Like many others, I sent for the product for a trial period. Never received, but charged $95.70 anyway. Cannot contact, so I guess I've kissed that money goodbye.
Now, I'm worried because I have another charge on my Visa which is SecureHerbSupport.com for $93.97, and I cannot contact them either.
Anyone heard of this name? I'm calling Visa, but I don't know what good it will do.
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Nick
July 22, 2009
Unauthorized charges
Acai Berry continues to charge my credit card account and I never receive any merchandise! I have called repeatedly and told them to cancel; I even recieve "conirmations" for the cancellations! I don't recommend this company to ANYONE!!! My co-worker is going through the same thing. I hope this message will help others out! Don't get sucked in like I did!
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