I am so disgusted with this company. I have been charged over $400 in this product. I have used the fake email accounts such as [email protected] and [email protected] to try to successfully cancel the membership and then what do you know 30 days later another charge for $83.18 plus $1.95 for who knows what and another charge for $2.00 appears on my credit card and receive another package of pills. My credit card statement does not have consistent names, it is one of the following:
Detoxcleanse 800-22009825
TopBodyCleanse 800-244-2575
Purebodymax 866-594-4537
IDS*maxcolon 866-870-7042 (this number is since disconnected)

All the numbers reach the same company. It's odd how or why they use a different name everytime they automatically charge your credit card. It is because you can have your credit card company decline future purchases from the same company, but not when they change their name everytime they run your credit card.

Finally, I spoke with a representative, and I wanted to return all my SEALED bottles that I was sent, and he said that in their return policy it states that I would have had to cancel within 30 days of the first trial bottle ordered.

Oh well, I learned my lesson, but please beware and if it seems to good to be true...it's not!

Acai Berry advertises a promotional bottle of Acai Berry for $4.95 which is put on a credit card of course. Within two days of receiving it, I received a phone call asking me if I wanted another bottle. I told them that I did NOT want another bottle at this time. However within 3 weeks another bottle arrived. I called to question it and was told that if you didn't cancel within the first two weeks, you would automatically receive the next bottle and be billed $69!!! Then bottles would arrive regularly in your mailbox at that same charge. So I IMMEDIATLEY called my credit card company to tell them not to pay it, but they already had. This is such a scam---the Acai Berry people know how to operate and get the bottle paid for before it arrives. I did register a complaint with the credit card company and they will try to get my money back. These are very unscrupulous people.

I ordered the Acai berry and colo flush products after hearing about it on Oprah. I read the terms and conditions on each website before I ordered the product. Then I marked my calendar for 14 days... when I called the number given to me, it was always busy and when I did actually get through I was holding for 10 mins just for some answering machine to tell me how busy they are and to try later. This made me so mad.I sent 7 emails to cancel and never recieved a reply. It took me 7 days before I was actually able to get this issue resolved. And the only way I was actually able to was buy calling my bank, and asking them what can I do so that I am not charged. I cancelled my debit card first and reordered a new one. Then I asked the teller if she had a contact number for the company that with drew the $4.95 . It was a local number in California which matched the same city the product was shipped to me. I immediately called the number and spoke with a live person who cancelled the order with no problems and was so pleasant to speak to. She told me that this problem happens a lot and doesnt know why the company keeps doing this to people. I told her it was a scam and as much as she probally didnt want to say because its her job she actually agreed that it was and apologized for any inconvienence... WTF!!! So if you are going through what I just went through and dont know what to do, call your bank and get the number to the company who withdrew the money..they have to give it to you its the LAW!!!

I ordered the free trial size of acai berry and I am billed for 139.97 every month. I want it to stop.

I love this product but what i do not love is the fact I too ordered the free trial and got it in a timely mannor. next thing i know i am being charged 39.95 for the top body cleanser. i tried to call and they both told me that i could not cancel my order but yet when i do talk to someone they say that my order has been canceled. i was told i would not get my money back for this product nor my overdraft fees. they told me it was not their falt i had such fees. as soon as i saw thed charges on my account that were not to be there i cancled my credit card. told the bank what was going on and got my money plus all over draft fees within 24 hours. i think it is messed up when you call a company to cancel an order and the first thing they ask for is a credit card number... why the hell do you want our credit card number????? the only reason is so you can charge my card again...yes i love the product but i think i will wait till i can get it at my local drug store or health food store. CALL THE BANK AND REPORT IT AS FRAD THAT IS THE ONLY WAY TO GET YOUR MONEY BACK