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Andrea Fulton
May 16, 2009
charged
I ordered a trial size and paid for shipping only. Today I noticed my account was charged three times; $83.95, $2.50, $1.95. I did not authorize these charges. I keep calling the number and all I get is a busy signal. I would like my money back!!
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jay
May 16, 2009
RECEIVED AFTER 15 DAYS
RECIEVED AFTER THE 15DAYS, SO THEY WOULDN'T REFUND MY AUTO CHARGE FOR THE PRODUCT. wHERE IS THE CONSUMER HELPH FOR THIS WHEN ORDERING ON LINE? THIS CO. SJHOULD NOT BE ALLOWED TO DO THIS TO PEOPLE.
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morning
May 14, 2009
dishonest advertising
I ordered the trial supply. i was suppose to pay 5.95 for shipping and handling. I cancelled as my doctor did not want me to take it with the new medication I was put on. I cancelled and my bank account was charged 59.95 and also three other companies put charges through without my knowledge or authorization. My bank checked into the charges and thet are companies in the middle east..very dishonest and my bank is treating it as fraud.
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Xavier
May 13, 2009
over due refund
I returned the acai berry bottle that I got charged for about 2 weeks ago. I was told it would take 7-10 business days to get my refund of $88.55. It has been 11 business days now and I still don't have my refund. They said that they would have to redo my credit information because something was wrong, but nothing has changed on my credit information. They said I would have to wait 7-10 more business days. I am very upset, I asked to speak to a manager, but the girl on the phone hung up on me after telling me I did not need to speak to a manager. I don't know what is going on over at acai berry but they need to be retrained on customer service and data entry.
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silvia
May 12, 2009
they charge three times for the acai berry products that i never ordered
i got the free trial acai berry 6 months ago and then i cancelled the order.
now i got my statement and i susprised that they charge me 3 times and february over 200 hundred dollars
i called the conpany and they don't want to give me my money back, plus i never recieved nothing else from them execept for the free trial.
what can i do, and nobody there speak spanish,
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Acai Berry
May 12, 2009
cancel future products
I want to be sure no more of this product (Acai Berry) is billed to me; I do not want it. And when I called the "direct customer "number I got a tree and was asked for my credit card number. No way will I give that over the phone to a machine.
I was told I could simply cancel my "free trial" easily. This has not been easy.
I want an email that tells me I will NOT be billed for the product nor receive any more in the future.l
Catharine Stewart-Roache
1215 Apache Dr
Socorro, NM87801
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angela hawkins
May 11, 2009
wieght loss pills
what a scam! 15 day trial-yeah right I have had bottle 9 days and a charge for 79.95 on my bank account. Called the 1-800-971-3352 and was told date starts the ordering date not receiving date. They would only credit me for half the cost of 79.97, crediting my card for 39.61. What a rip off!
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natures-acai.com
May 11, 2009
Over charges
I requested the free trial and since have been charged on my mastercard $79.96 for another bottle and $29.95 from Lifstylefit.com. How is this possible without me purchasing anything? How can I get my charges reversed?
Is this some type of scam or what?
Please email me to let me know what can be done.
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jmt216
May 10, 2009
deduction from my checking account
I was inticed into buying the product that was advertised 2 free bottles, all you pay is the shipping and handling charge. I didn't understand the membership fee of $139.97 was going to be charged before I had even received the product or there was a trial period. I sent the product back unopened and I have been told that my account will be reimbursed $110.00. That was on 4-13-09. The money still hasn't been credited to my account. I also spoke with Letitia and Brandy when trying to get my money back. I have a claim in place with my bank to have my money returned. I just wanted to say here, please make sure you know what you are agreeing to when you order a product online. I have learned the hard way. My mistake will cost me $34.97, if I get my money back.
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SW62
May 9, 2009
Unauthorized Charges
I sent off for a sample of the Acai Berry Diet Pills, was charged 4.95, then 80.00 for a monthly supply I did not order. I supposedly cancelled this "order" but several weeks later was charged 29.95 for a new product. Called and cancelled that as well and even asked for a confirmation letter. In the end, I contacted my credit card company and they suggested that I report the card as stolen, therefore getting a new card with a new number. This will stop any new charges.
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