I DO NOT WANT FURTHER SHIPMENTS AND USE OF MY CREDIT CARD FOR THE ACAI BERRY DETOX - THE ALL NATURAL CLEANSE, OR ANY ACAI BERRY PRODUCTS. THE CHARGES WILL BE DENIED BY MY CREDIT CARDS. PLEASE HANDLE IMMEDIATELY. ANY FUTURE CHARGES WILL BE CONSIDERED FRAUDULENT. BETTE A. PASQUARELLO

Have been trying to cancel by phone and computer. No place on computer to cancel. They do not answer phone. Always put you on hold.

I started my free trial in December 2008. I was immediately charged with no idea it was going to be 90.00. I thought if it worked I would try it. I used it for almost 2 months. I noticed I was gaining weight, not losing it at all. I quit taking the pills and then had problems with my digestive system. I then begin making the phone calls to try to stop the shipments and charges. I finally decided i would cancel my credit card, or have my company help me. I called them and advised them of the problem. They were somehow able to call the company and get through and stop it.

I started looking at my statement and also noticed each billing it was at times, different names on the register for the bill. I am not being charged any more at this time but I would say I spent around $400.00 to try to lose weight naturally, yet I gained weight, spent money for it, and had stomach issues for a few days. I even had to miss work it was so bad.

I ordered a free trail supply of acai berry for the cost of shipping only. I continue to to get products although I have attempted to counsel several times. My credit card is billed every month for a couple of products totaling as much as $94.00 each. I have contacted them by phone, and by email. I spoke with my credit card company this morning ask them not to accept anymore charges from them. Hopefully contacting the credit card company with solve the problem. Acai Berry is unreasonable and dishonest to communicate with. Good Morning America did a segment on them this morning. Also Oprah and Dr. Oz do not agree that they support their claims regarding them using their names. If you are having problems with acai berry, do not give up because they are rip off artist.

I apparently ordered the product on March 3, 2009. The $1.99 was debited on the 5th. I called on the 20th (at 2am when I got home from work) and saw the charge on my account. The first CSR said that since the order was placed on 03-03 that I should have cancelled by the 17th because I only had 14 days. I had a lively discussion with her for approximately 10 minutes. I got out of her the name of the company and an address 305 W. Broadway #11, NY, NY 10013. I also received a cancellation number. Then I called another number and spoke with someone else. That lasted about 10 minutes. After the call, I went to the cupboard and realized that the pills I received were from a different company. (I was trying to save money by using different free trials. That's what I get for trying to be frugal.) I contacted that company, who cancelled my subsequent shipments, and they gave me a return number for that product. Once I realized that I didn't have the berries from Nature's Acai Berry, I called a third time and asked for a tracking number since I had not received the product. The CSR said that the tracking number was on the envelop so she didn't have it. I asked how it could have been shipped from the warehouse without a tracking number put in a computer somewhere. She stated that I had 15 days to cancel my order. It's obvious that the CSR's don't have the same story. She said that she would see to it that a bottle was hand delivered. I asked how I could return it, since it wouldn't be opened, and be credited the 79.96. She gave me the name of Amir Sanchez Nutraceuticals, 2100 S. Vermont, Torrance, CA 90502. I asked for an RMA number. Then she said that she would credit my account now. I said, "Well, that would certainly save you the additional shipping and handling. So, you don't send the product and I get a refund." She replied, "Yes." Then she gave me a refund reference number and said that it would take 10-15 business days to receive the funds. We'll see. I am filing complaints with the BBB, the Attorney Generals for the State of Washington, the Attorney General of the United States, and the Federal Trade Commission. What a chore for trying to see if a product really works without spending an arm and a leg. My daughter went to Walgreen's and paid 11.95 for a bottle of Nature Acai - 1000mg. No hassle, no nsf fees, no headaches, no hours of writing to state and federal agencies, no cancelling of ridiculous programs. Once again, take head - If it looks too good to be true, it is. Lesson well learned.