This is a complete ripoff. They tell you will get a free trial for $4.99 for shipping and never mention anywhere on the website or in their confirmation email that they will charge you another $80 later. I have been fighting with them for over a month. They promised to refund at least $60 of this and despite all their verbal and written promises to me and my bank, they have still not refunded this $60. I have filed complaints with the BBB, the FTC and the comsumer protection agency. DO NOT ORDER ACAI BERRY TABLETS!

Advertised thirty day free trial, diet pills, for postage only-$4.95.
Just received credit card bill with charges of $4.95, $35.85, & $74.45

Back in October 2008 I had ordered the free trial Acai Berry pills online charging my bank account $3.95 for the shipping. After receiving the pills I tried calling the company to cancel my membership because it had to be done within 14 business days or I would be sent another bottle and charged the full amount. I called the number numerous times with no luck. I kept getting messages saying that the number was out of service. I kept calling every day. FINALLY, on the last possible day, it rang through. The woman told me that my account had already been charged the $89.31 but the bottle had not been sent yet. She said that she would cancel the shipping and refund my money and I should see it back in my account in 5-10 business days. After two weeks of not receiving my refund I called them back again. They checked my account and said it would be another 5-10 business days. Another month went by, it now being December, and still no refund. I called once again! The woman I spoke to said she would put a priority marker on my account for an immediate return. ANOTHER month and half goes by with still no return! These people took my money the end of October and it is now February! I'm pissed to say the least. I call one final time and speak to a man that is not only hard to understand but is also not helpful at all! He told me that my return was already processed and there was nothing he could do. So I ask him when it was processed because it still wasn’t showing in my account. He proceeds to tell me it was processed in October 2008 and I told him that wasnt the case because I had called in December and it still wasn't processed. All he kept saying was "I'm so sorry Ma'm". It was getting on my last nerve and I lost my cool. I began yelling at this man telling him I wanted my money and I wanted it this week! I took his name and asked for a manager. He said the manager was unavailable and he could not give me the managers name either. Than I asked for the company's name that I was dealing with because I said I was turning their @$$es in to the Better Business Bureau. His answer- "I'm so sorry Ma'm I cannot give you that". At this point I'm highly upset. I said a few choice words than hung up on him. I called right back and talked to a woman this time. I ask her to check my account to see when my refund was processed and she tells me January 11th. Now this makes more sense... BUT it was now February 13th and still not in my account. She says that they have been having problems with their system and I should be receiving it any day now. After months and months of waiting and constant b*tching I FINALLY recieved my refund on February 17th 2009.
This is a HUGE scam and definitely not something you want caught in!

P.S.
I never got the company name but that is what shows up on my banking statement.

I receved product, used product for four days.Product did not work, called and canceled on 02-21-09 card was billed on 02-24-09. Product states hassle free guaranteed !!! I called back on 02-25-09 they stated that is has already been billed they would not refund money. They confirmed cancel #424835 . They do not have a hassle free guarantee!!!

charged my account without my permission.ordered only trial bottle