Acai Berry
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Category: Lifestyle
Contact Information
United States
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Acai Berry Reviews
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Jacqueline Rosale
February 18, 2009
Constant Charges
Do not fall for the "Try a Free Trial" of any Acai Berry product or colon cleanse product. They get you with the adds that say that "Jenny, " or whoever, lost 50 pounds in 2 months and that you could get the same results by just getting a "free trial" of both the Acai Berry and the colon cleanse. Not only do you not loose any weight...but you get charged the full amount for this so-called "free trial." Then after being charged for the full amount, they charge you various other times for products that you don't even recieve. I was charged 11 times, each being over $80, without my authorization. Then you call to cancel each one (because somehow every single change is from a different account and a different company), and you are put on hold for and hour everytime. They never get cancelled beacuse they still keep charging you afterwards, and the only way for them to stop is to call your bank or credit card company to block them. I asked for a full refund on every single charge, then they said they would, and I haven't recieved anything yet.
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dutch
February 18, 2009
will not give answer
Have called them to find out when I would get trail offer. Told to call back in 2 hours. Tried to cancel, again call back in 2 hours What a way to run a business
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crap when we don't need it
February 18, 2009
not responding emails and phone calls
I have tried for 3 weeks after recieving my trial offer.No one has either returned my emails or answered the phone.I got the medicine on the ads I had seen on major networks in the morning and afternoon hours and shows like 20/20 and the like.They're production when taken effects my other meds that take for my bipolar .They need to get up off their dead ASS and responed to my situation
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Sandra
February 18, 2009
Unauthorized charges
On 1/27/09 I saw an advertisement online for two separate products, ACAI BERRY and LIFE CLEANSE. The total cost was suppose to be only the shipping fees of $3.95 each. I ordered both products and did not receive them until 2/4/09. On 2/11/09, I was billed an additional $87.13 for each product.
I called the company today to dispute the charges and was told that the I had agreed to a 15 day trial period and that because I failed to cancel within those 15 days, I was being charged the additional amount. They have since canceled my account but they refuse to allow me to return the product for a full refund. I've only taken two pills of one product and none of the other one. I told the rep that I did not see anything on the website indicating it was only a 15 day trial period and even if it was I was still within the 15 days from the date I received the product. She said it didn't matter because the 15 days started from the date I ordered the product and not from the date I received it.
I asked them to provide me with a return authorization code and they refused to do so. I asked to speak to a supervisor several times and was placed on hold. I have now been on hold for 45 minutes and I'm still holding.
They are engaged in false / misleading advertising and it's a blatant ripoff.
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veronica fernandez
February 17, 2009
charged but never received
I ordered the 14 trail of acai berry two weeks ago and have not received anything in the mail and have already been charged for the first month of $89.00. I haven t even been able to try the product to see if I like it. I called the 1-866-964-1011 to complain and they could not even find anything under my name or address, they suggested I contacted this websilte and you would take care of the problem.
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Disappointment
February 17, 2009
Charges To Credit Card
It is ashame how a company that is responsible for the Acai Berry Supplement product can advertise through the internet a trial product for $4.99 then charge your account over $79.00 for additional services without your permission. The website that I used to order the product, https://www.trynaturesacaiberry.com/, did not say anything about additional charges, not even in the small print on the bottom of page. The advertisement only stated to pay the shipping and handling. I am writing to advise people not to waste your time with this product or internet site unless you want to have money stole from you. The celebrities that advertise for this product should pull their name from it immediately. I only wish I had read all the complaints prior to deciding to purchase this product. I do not want to have anything else to do with them. I did receive my confirmation code of my cancellation which I am going to whole on too forever because if I see any additional charges, this company will catch Hell from me.
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jaded
February 17, 2009
sent product i didnt order
I received this product in the mail I did not order this, After I called my bank I seen I had been charged 3.99 s/h. I called the company. the automated person said it would take normally 3 to 5 minutes to speak to customer service, Well, it took 20 minutes but, i hung in there i wasnt going 2 be charged for something i didnt order. the person told me after asking many questions . that i had ordered it when i know i hadnt becoz the product came 2 an old address i hadnt had in 6 mo. he argued the matter with me an i toldhim cancel me ! just cancel me! i didnt order it i wont pay for it.. an if i find ur company bills my account. i will have my bank get the company for taking money fm my account. it took me almost 45 min talking 2 this person but they finally said my membership has been cancelled an i asked him give me the cancellation number which finally they did! so be ware!!! they will make u think u just forgot all about ordering fm this company..
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Joan Higgins
February 17, 2009
don't like
Please cancel my acai berry product. I am not satisfied.
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mike23043204
February 17, 2009
Unauthorized Charges
Acai Berry has place an unauthorized charge on my card. I will try to get it off in several ways. First, I will cancel the card, and second I will post with the US Depeartment of Commerce. and the Better Business Bereau, Third I will notify the Federal Trade Commission. Asking for assistance from Tenessee Governments is a waste of time and effort.
This is bad business.
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Michelle Campbell
February 16, 2009
Free Trial never came
I ordered the free trial from this company on 2-10-09, however, I have yet to receive anything in the mail. The company has already received the charge of $4.99 they require for shipping. The ad says the product will be shipped out in 24hours. I received the Life Cleanse, which I ordered the same day a few minutes after I order the Natures Best Acai. I hope this is not a scam, however, I am thinking it is. Michelle Campbell
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