Acai Berry

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1 stars
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Category: Lifestyle

Contact Information
United States

Acai Berry Reviews

milliemouse February 3, 2009
Charging my credit card without my approval
I ordered a trial bottle of ACAI Berry for $5.95, received it on December 22, 2008 and thought that was the charge. They charged my Visa card for $78.84 on January 6, 2009. I was out of town the week of January 14th and also the week of January 25th. I called today 1-800-950-2019 spoke to a rude gentleman named Jeffery, when I asked for a supervisor he hung up on me. I then went on mytrialsupport.com with Live Chat on the Internet and was told that if I did not cancel in 15 days the $5.95 was for shipping and the $78.84 was for the first bottle of the product. My Chat # was LTK42 305 393109X when I told her I wanted a credit on my Visa she said no and when I asked for a supervisor, of course there were not any available. She also said the only information was this e-mail address SFLnutrition.com there was no mailing address that she could give me, and insisted that no there was no refunds to be given as it was company policy. I was not told or did it say anywhere on my receipt that I had 15 days to cancel or would be charged for the first bottle.
Millie Loffredo
Ana velezz February 3, 2009
no answered phone - can't cancel
There add is misleading, Made an order and when i tried to reach there customer spoke to CSR Rodolph said that i wanted to cancel my order this person said he couldn't help me with that request, even though i gave him the order confirmation number and all the info he requested. He proceeded to give me this number 18007871219 all i get is a busy signal.
Calgalin Utah February 3, 2009
fraud, charging for returned product
Like everyone else, I ordered the "free trial" however when it arrived I wrote cancel on the invoice and immediately returned it. Now they have charged me again $89 and like the rest of you, I have no way to reach anyone. Mine is thru my bank card and reaching my bank takes an act of congress plus an interview with the Pope (Chase bought Wamu and now it's really a mess)! I'm disabled and on a fixed income. Between this company and Directv, they have tied up nearly $500 of my money which is half of my income. I'm so screwed. There has to be something that can be done. Just wish I knew what it was. If anyone figures this out, please notify me at [email protected] I would greatly appreciate. Don't know how I'm going to pay my bills.
Ron Purdie February 3, 2009
cancellation
I am being billed for unsolicated product. When I call to cancel the order I get an hold message and the phone call hangs up. I don't want the product and can't find a live person to talk to. The product doesn't live up to its claims and needs to be reported.
Shari Summerson February 3, 2009
2 unauthorized charges
I have received to charges on my cc for Acai Berry--I just got out of hospital and have not even tried the first one I received...I do not want anymore and please reverse the charges and do not send anymore product...I have already placed a dispute on my card with my bank. Please advise asap. Thanks Shari Summerson
ashley February 3, 2009
Unauthorised Payment
Please be aware of these scams. When an unauthorised payment was taken from my account i called and got through to someone who confirmed they cancelled the product. However soon after another payment was taken out for $3.95. there onwards another at the begining of the month for $8.51.

Unfortunately the only way to stop these payments comming out if you are ordering from UK is to close the bank account as they account details can still be traced by replacing your card. Each time the payment will come out of the account under a different name and numbers as follows. DO NOT BUY THEM FROM USA ONLINE SITE.
Crh*Price Savers 866 2190082
My VIP FIt 877 3508480
Diet Store 877 8590952
Price Limbo 8773508480

I will confirm later from wich website i initailly placed the order.
Miss R Hamid February 3, 2009
unauthorized charging
I decided to take the free trial of Acai Berry but opted not to buy the product. I have since been charged a prime member fee of £47.97, web access £3.37 and membership £6.76 . I did not authorise these charges and I demand that this company account for its actions ond reimburse me the total amount they have taken. This is a complete con!!!
Linda Kelly February 3, 2009
rip off
I agreed to "TRY" a sample of the acai suppliment but was auto matically placed on a monthly delivery and charge to my acct. The product is sent every month in a "plain package with out any return address". I cannot get the company to stop their delivery and they have charged my acct for the $4.95+shipping momthly and this month also charged a $73.95 +shipping.
I have no idea what this is for and I want them to STOP. How can I get them to leave me and my money alone? This is a major rip off scam. HELP.
WILLIE GUINN February 2, 2009
CAN NOT CANCEL
I TRIED THE ACAI BERRY TRIAL BUT NOW I CANNOT CANCEL. I HAVE E-MAILED. THE PHONE NUMBER 1-866-938-4832. WHEN CALLED ALL YOU GET IS BUSY OR HOLD FOR MORE THAN 30 MINUTES. I HAVE PAID 2 PAYMENTS OF 95.00 AND I WOULD LIKE TO CANCEL.
Patti February 2, 2009
illegal charge to my credit card
I, like the other people on this website, ordered the free trial and paid 1.87 for shipping. I never ordered any more of the product, but was charged 74.87 on my credit card on 10-22-2008. I did not receive anything in the mail and was wondering what this charge was for and was told that it was for an Acai berry shipment. On 10-25-08 I did receive a package, and of course, it was the bottle of Acai berries. I tried to call, but never could get anyone to answer. Finally, I talked to someone who told me to e-mail a request to cancel my orders and I did. I got a confirmation number and I sent the entire package back to where it had come from in Phoenix, Az. I never did receive a credit so I called them and they said it was not received back within the correct authorized return date. I mailed it back prior to 30 days. I have contacted the legal department with all receipts from my mailing and the cancellation #, but still have not heard back, and that has been 3 weeks ago. My credit card co. also told me I would have to handle this myself because when I sent them a complaint they said they could not help me. What a rip-off from both my credit card co and the Acai Berry company. Like they say, nothing is ever free! The chg on my card was from J2 Nutra Products.

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