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chel
January 17, 2009
FRAUD
This company awnsers the phone Real Solutions Lab.
The get you by telling you as seen on Oprah and Rachel Ray! (Checked into that NOT them!)
I was taken now for $71.90 they refuse to help me.
I reported them to the Better Business Breau and the Federal Trade Comission.
****Cancel your credit card NOW******
****Call them 1-866-376-4078 and ask for Mr. Larry Roberts SUPERVISOR
How can someone like that sleep at night? I was telling him my problem and he began to tell me a story about his 3 kids. I called him back after reading all of your complaints and I said what kind of example are you setting for your 3 kids, he got mad..."dont talk about my kids" he said!
I told him I wanted to discuss my problem and you brought them up!
Come on is this what our world is coming to?
GOD HELP US ALL!
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linda thomas
January 17, 2009
unlawful charge in my checking acct
THEY SAID IN THERE AD THAT U CAN ORDER A FREE SAMPLE OF THIS WEIGHT LOSS DETOX. U ONLY PAID 4.95 S&H. I GAVE THEM MY CARD # TO PAY FOR THE S&H AND THEY TOOK OUT 83.13. I TOOK. PLEASE BE CAREFUL TO INVESTAGATE!!!
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cindy kuhn
January 17, 2009
charge my account with out my permission
my account was charged $29.95 on Jan 14, 2009 with out my permission.I would like this charge taken off my account as soon as possible. Thank you, Cindy Kuhn.
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Jennifer
January 16, 2009
unable to return or get a refund from ordered products
Ordered acai berry and free trail offer that included the total cleanse products. I was aware of the return policy and tried to follow their policy. I had a 15 day trial and no charges unless I cancelled with in the 15 days. The 15 days also included the time it took to receive the products which was the first problem. The phone numbers on the bottle and on the web site do not help you at all. You will spend days getting no where with that. You are not allowed to return anything unless you have a RMA number. You can't speak to anyone to get an RMA number either, because the phone numbers will get you put on hold for hours and you never get to speak with anynone ever. I finally spoke to my credit card company and stopped the charges to my account, and filed a fraud claim for the chargee with my credit card company. I still get products so today I did something else. I went on line and found a site to have a live chat so that I could get to the company. I just did all that today after 4 months of getting unwanted products and getting frustrated. I am going to get a confirmation email in 24 to 48 hours stating that my order is cancelled and I then can be done with this company once and for all. I tried to comply with the agreement and got totally taken. Do not order this product with a free trial offer. All the bottle says on it is: Manufacturerd for www.AcaiBerry Supreme.com and the phone number on the bottle for customer support is: 866-938-4832
Try this instead if you are trying to cancel this: https://server.iad.liveperson.net to get a person to give you a RMA number so you can cancel and return unopened products.
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Ohh
January 15, 2009
Scam
it is definitely a scam, the 18773508480 number i called either on hold for long time and got answer and got hung up when i asked for refund. called in to cancel within the 14days, they still charged the $91 to my bank account, and they told me that product is was on the way i just have to return it and the $ will be credited to my account. after 2months i called up, they said "oh you have to call again to say you have return it" even if they give me a confirmation number that it was cancel and will be refund, now another month has passed, i called again the first answer is they did not charge me then they hung up on me, i called again the 2nd time when they heard i ask for the refund pending, they just hung up on me again. the 3rd attempt they told me that they do not issue refund they will just cancel the order. i told them i was charged for something i didnot received in oct 08, they said you just have to wait for it., and again they said we have other calls to take we are finished talking we will not issue a refund to you. even if you say you will go to consumer association to report, she said this is not a scam we have good business. can you believe this!
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Frenchy
January 15, 2009
Send/charge product not order
I ordered a sample product to try, which I recived. Without my permission they send one more bottle, wiht a charge of 89.31. I called to complained, they said they will refund my credit card. They did not. I returned that bottle to them. One week later I received another bottle that I refused and sent back in the original package. Then other products was charge on my credit card 29.95 and 1.17 that I didn't ordered or received anything.This is from: fit-fac.com in NV. I called and was told that it was part of the program... This is all wrong and illegal. I asked them to credit my account at ounce, I am waiting. I dispute those charge. This is a Rip off! Hope someone will stop this madness.
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Adela
January 15, 2009
TOOK MY MONEY
Part 2...
ACAI BERRY
Here is what shows on my credit card statement...
11-10-08 FXSUPPLEMENTS.COM 866-851-2281 TX $5.95
YEA--THEY GOT THERE MONEY BUT DID NOT SEND ME MY PRODUCT!
DO NOT ORDER FROM THEM!! COMPLAIN ON EVERY SITE THAT YOU CAN!!!
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george
January 15, 2009
unauthorized charges
I took advantage of a free offer from Acai Berr and had a charge for $29.95 charged to my credit card account . I want the charge removed and I will not do this again.cc984
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ladonna
January 15, 2009
3 unauthorized charges
Tried to reach someone in this company to reverse the 3 unauthorized charges that have been pulled from my account and cant get anyone to answer the phone at any given time I call. I can call at all hours. I want this fixed.
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LORRI
January 14, 2009
SCAMMED
I sent for a 14 day trial offer that was for $4.95. The bottle was suposed to have 60 capsules. After the 14 days if you didn't cancel they charge you $77.85. When I tried to cancel they couldn't find my account. Plus the bottle they sent me only had 20 capsules not 60. So I called my credit card company and told them I was being scammed so they imediately closed my account and opened me a new one. Thanks to them I won't get charged the $77.85.
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