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Milton
January 12, 2009
Cancel charges to my Credit Card
I decided to order a trial offer of Acai Berry. Without my consent or approval
two more bottles were sent to me and charged to my Credit Card.
Please advise me how to have the product returned and the charges reversed.
Thank you.
Milton Singh.
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katiedoll
January 12, 2009
acai berry
I ordered a free sample and all I had to pay for was the p + p. To date they are still taking money, I have had no further products and I can't get in touch with the company.
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Mac
January 11, 2009
ripoff and fraud
Watch yourselves folks..I have been researching these so called diet aids for some time now and they are all in cahoots. Just as a lot of you have found out already..all they need is for you to give them your credit card number for a " free " sample of their product. Just pay the shipping charges...and then the charges really begin. First, they send you the initial " free " sample along with a hidden statement that says if you don't cancel within 10 days they will send you an additional supply for $89.00...and the 10 days started when you first ordered the product. Now it's been at least 10 days since you ordered the free sample so you'll already be billed for the first additional supply at $89.00. Also; they sell another product which is supposed to cleanse out your internal organs and allow you to lose even more weight. That product is also " free " if you pay the shipping charge of $5.95 and just like the other products they sell, as soon as you give them your credit card number they start billing you for stuff you never recieve. I was lucky...my card company called me and alerted me to this scam, canceled my card ( and their orders ) and reissued me another card. I'm going to be a lot more careful before I give my card number out again.
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dspeight
January 11, 2009
refund
unable to obtain refund for order not received which was debited to my checking account on 12/8/08
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Chris Lunniss
January 11, 2009
stop order
I ordered this trial product 10 days ago and never received the product. I would like to cancel my order and I pray that they don't charge my credit card for a product that I did not receive.
Thank you
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P Kennebrew
January 11, 2009
Never Received Product/No Contact Info
Ordered this product Acai Berry free trial for 5.95-Confirmation # and receipt still in hand...Was supposed to be delivered by December 30, 2008. No product, of course they have my credit card info. Someone called to confirm order and I was given 800-787-1219 and 1-888-326-7156 as customer service numbers to cancel. Of course, no one answers over the weekend and Monday-Friday 9-6 EST they are busy. Is there any government agency or attorneys monitoring this website to help us?????? Anyone gone on FTC.gov to file a complaint with the Federal Trade Commission? The spam emails with return emails are invalid. The links in the email are invalid. Any suggestions?
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Antoinette Vinson
January 10, 2009
Can't reach anyone
This ad I saw that advertised a free trial offer. So I ordered it and today I saw charges, I did not authorize. I tried calling the number and was put on hold for about twenty five minutes, until I hang up.
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protected
January 9, 2009
Will Continue to Bill You
If you ordered the trial bottle you have agreed to the following terms:
Upon ordering, you agree to pay the shipping and handling fees for the free trial bottle. You'll have 15 days from the date of your order ships to evaluate the product and see the results for yourself. If you enjoy the formula, simply do nothing. You will be billed the super low price of $88.62 at the end of your 15-day trial period. 15 DAY TRIAL PERIOD INCLUDES SHIPPING AND TRANSIT TIME
You are not obligated to purchase after you receive your free trial bottle and you may cancel anytime by calling 1-866-938-4832, chat live with a customer service representative or send us a message using our secure ticketing system. Monday thru Friday 9AM-6PM Eastern Standard Time within the 15 day cancellation period. Even if you decide to cancel, please keep the FREE bottle/s as our gift to you. You will never be billed.
Unless you call to cancel, you'll continue to get a fresh one-month supply of Acai Berry Ultimate every 30 days for the low price of $88.62 plus $5.95 shipping and handling for a total of $94.57. You can cancel anytime.
Be sure to get an e-mail confirmation or something in writing that you cancelled. If necessary call your credit card and put a hold on it. They can send you new cards with a new number!!
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Rhonda Elton
January 9, 2009
Scam, Charging my visa without my consent
I also ordered a month's trial period of Acai Berry. It was horrible and gave me stomach cramps. I called to cancel and after an extremely long wait, I was told to mail back the sample and I would receive a full refund. I was never told to include an RMA number. I received my Visa bill with the charge still on it and no refund. I called again and they said they were going to send another sample and charge me another month's worth and I could send this one back with the RMA number and it would be canceled and refunded. How stupid and what a scam. I never gave them permission to charge my VISA and they still won't refund my last month's pills. How can they use my VISA without my permission? I was never told to include the RMA number on the returned pills. And I definitely don't want another month's supply just to mail back!!!What a scam!!! Cancel any further mailing of this stupid product!!!
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doreen sica
January 9, 2009
unauthorized charges
I applied for a free sample of acai berry diet and colon cleanse to pay only shipping.
I used my debit card for payment.
In the last week over $200.00 has been taken out of my account as a purchase. I had no idea what it was and through the help of my bank I found out it was this diet company and all it's related companies. I am now working to be reimbursed for these withdrawals. I am very upset and can not understand how they can get away with this.
Doreen Sica
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