|
Ande6187
January 9, 2009
Charges
A free trail from this company has brought on an additional 100 dollars worth of crap that I had asked to be cancelled from the beginning but since the idiot on the phone did not give me a cancellation number from the beginning I am unable to be refunded
|
|
|
Alice
January 9, 2009
Unauthorized billing
The same thing happened to me. I thought I was only going to be charged the 3.95 for the FREE bottle. I even called before the 14 day trial was up and the guy obviously didn't take care of it because I was charged the 89.31. This is a RIP OFF!! I am furious and I will pursue this and get my money back!
Everyone should file a complaint with their local Better Business Bureau.
|
|
|
Migel
January 9, 2009
Unauthorized charges
This company charged $89.31 to my card without authorization! I don't even have the product nor did I order it. The only thing I agreed to is $1.00 for a free trial offer. They said all I had to pay was shipping and that is what the $1.00 was for. Instead I am now being changed $89.31 for a product that I did not order.
I tried contacting this company today and they REFUSED to refund my money. They said that I 'signed up' for this product which is false. I did not sign up for anything. I didn't even get a pop-up window to sign up for a product!!!
I have had to go through my bank in order to get my money back and have had to cancel my debit card. It will be 10 days before I will hear anything back from my bank regarding this erroneous and illegal charge and equal amount of time for a new debit card.
I am irate. Something has to be done to stop this company from lying and stealing our hard-eared money.
|
|
|
barbara j
January 8, 2009
unauthorised credit card charge
I answered a free trial offer for "Acai Barry for $5.95 S&H fee only, $24.95 for the Total Cleane..received only the bottle of Acai Berry, called the cust. service nu. and was told I'd be shipped the "Total( Colon) Cleanse" shortly. I've never received it, saw no S&H charge on my bank statement, but was just charged $88.62 : Online bank statement: 01/02/09 Purchase 90631231030118144262101 on 12/31/08 at NEWACAISUPREME 8884457469 ... I've called that ph. no. all day with no success. :" all circuits are busy at this time, please call later". I plan to call other phone numbers I have seen on this site and on the bottle . If no satisfaction I will cancel my bank card and notify my card's fraud dept. within the next several days. The names on the add's trial offers and the bottle of Acai Barry I've received are different. What I answered was for 'Acai Berry', what I received is labeled AcaiBerry-but in small letters it says Manufactured for www.AcaiBerrySupreme.com -the only way I had of identifying the charge on my bank statement., as the phone # s are different . I hope this helps others; I too would NEVER have paid that much money for ANY similar product, I cannot afford it on my income.
|
|
|
Susan Stanfield
January 8, 2009
Unauthorized Charges
I opened AOL and found all this wonderful information about the ACAI Berry as we have all heard about on CNN and Ophra and I clicked on the order button to read the terms & agreements for the 14 day risk free trial just $6.95 for shipping & handling. I continued to read that I would continue to be billed each month and that I would also receive the product each month possibly forever unless I cancelled.
I wanted none of this since I was already stuck in this situation by my own stupidity and I immeidately closed out the page without giving any information SUCH AS MY CREDIT CARD NUMBER and I was billed on my next stated $70.65 by a company called Direct Marketing which I can only assume is involved with my first mistake which I am still receiving.
I need to get the new charge removed I consider this charge to be a crime.
I also need to make sure I keep from getting no further charges from either company that is if they are 2 different companies. I have been receiving the merchandise faithfully from the second situation at least.
|
|
|
Easter424
January 8, 2009
bad number
I ordered ACAI BERRY and went to cancel well the first number was a dead end but someone on the complaint list listed
954-699-0814
It works and if you call get a conformation number write down the time and ask the foreigner his or her name too for safety sake
Thanks for the HELP :o)
|
|
|
HEIDI LEWIS
January 8, 2009
HEALTH ISSUES
I ORDER THERE PRODUCT 14 DAY TRAIL OFFER, IT TOOK 7 DAYS TO RECIEVE IT. WHEN I DID, I TOOK IT TO MD, WHO AFTER READING THE INFO ON BOTTLE TOLD ME I WILL NOT BE ABLE TO USE IT DUE MY MEDICAL CONDITION. THE PRINTING FOR INGREDIENTS PRINTED SO SMALL HE COULD HARDLY READ IT. I THEN CALLED AS TOLD BY THE AD. THE ANSWERING MESSAGE WAS SO VERY MISLEADING, I TAUGHT I HAD THE WRONG NUMBER. I THEN HAD TO SEARCH FOR THE WEBSITE. I CALLED ON THE NEXT DAY, ONLY TO HEAR I'M A DAY LATE, AND MY ACCOUNT WAS BILLED 89.98. THE PERSON I SPOKE TO WAS VERY RUDE AND HANGED UP PHONE. I MUST ADMIT I WAS VERY UPSET AND NOT MY BEST, BUT I LET HIM HAVE HIS SAY. THESE PEOPLE OR SCAM ARTIST, BECAUSE THEY HAVE NO HEART, DO YOU THINK IN TODAY BAD ECONOMY PEOPLE LIKE THEY STILL PRAY ON OTHERS.
|
|
|
c burnham
January 8, 2009
fraud
pd. 4.99 for trial and then they proceeded to take another $78.00 and few cents
have tried to call can't get any one who speaks plain english.
can we not call the better business
|
|
|
amanda
January 7, 2009
unauthorized use of debit
I also ordered a "free" sample of acai berry that not only did nothing for me but I cancelled 3 days after receiving the product and now am being billed $29.95 on my debit which also overdrew my account because I was not expecting it. Who do I contact to file for this lost money besides my bank and possibly an attorney if it happens again?
|
|
|
Averil
January 7, 2009
Bogus Ph#
I ordered their free sample, it came in a prepaid envelope with no statement for the shipping and handling fees, when I called the number on the website no one answered, I kept getting a busy tone. I couldn't cancel my order so I had to cancel my card and place my account on fraud alert, the bank stated that if anymore charges come through to my account I can file fraud charges against them.
|
