Acai Berry

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1 stars
(1003)
Category: Lifestyle

Contact Information
United States

Acai Berry Reviews

Dorothy Hoff January 7, 2009
charged
I wanted a free trial and after it was sent to me my account was charged 3.99 and then this mweek it was charged another 87 dollars and 13 cents I am not happy
Alex January 7, 2009
Unauthorized charges
On October 24th I ordered a free sample for 3.95 and notated that my account would be charged on the 15th of every month of $89.31. Imagine my surprise when on November 11th my account was charged and still no free samples. I called and was told that they were backed up and my free samples went out that morning and I would have a refund processed back to my account. I called the next day to get a transaction number and was told that it was processing and hung up on.

I have called nearly everyday for 14 days and have been told 9 different stories. I am promised I'll get my refund right away and in the next breath I have to wait. When I ask to speak with someone higher I am told they are in a meeting no matter what time I call. I still do not have my refund and the company continues to hang up on me.

I have contacted my bank to see if the charges can be reversed and as of today still nothing.

DO NOT DO BUSINESS WITH THIS COMPANY. IT IS A SHAME.
Kathleen Kelly January 6, 2009
Unable to get information to return product
I have made multiple attempts to get the RMA number needed to return the unused and unopen containers of this supplement and have the charge removed from my credit card. I have spoken to at least 5 different people and all I get is that they can not find my information in the computer system. The answer is to call back the next day. I have requested names of supervisiors, when I request to speak to them no such person. The operates constantly ask the same questions and the same information over and over again due to language barrier, I requested someone that spoke and understands the english language and I was hung up on to end the phone call. I will call again tomorrow 1/7/09 I was given the name of Shawn Watson. If I don't get the information needed to return this product and get the charges taken off my credit card, I will notify the Better Business Bureau and the Attorney General in the city stated above. I feel I am getting the "run around". If this problem is not settled, I may have to consider a class action suit with other unsatisfied customers. You may contact me at my email [email protected]. Thank you for taking the time to review my complaint. Kathy
Christine January 6, 2009
Fraud
Acai Berry advertised a free bottle of their diet product and I gave them $9.95 for a free bottle and I never received it. My bank contacted me and said that they have taken the $9.95 out of my bank account. I want the procuct or my money back NOW!!!
mary s. pierce January 5, 2009
mary s. pierce
On 11/04/08 I ordered a free sample of Acai Berry Supreme and agreed to pay $5.95 shipping. They have subsequently charged my account $88.62 and $94.57 for products I did not order and only one of which I received and returned on 12/19/08 and have a delivery confirmation. I have contacted my credit card company and the $88.62 and $94.57 charges will not be paid. Today I received a e-mail stating another order is being processed. This is a total scam and I will be contacting the Better Business Bureau and will not pay these charges. How do I stop them from continuing to process and ship orders that I do not want and will not pay for?? They do not respond to e-mails and any attempts to contact them via the 866 telephone number are of no use. Please help!!
BURNED IN YUMA January 5, 2009
was billed before I recieved the product
I ordered ACAI BERRY on 12/19/08. By 12/30/08 still did not recieve it. I e-mailed the company to find out what is going on. No response!! On 1/2/09 $87.83 was deducted out of my account. On 1/5/09 I finally recieved the product. I called the complaint line to demand a full refund. I was informed my refund will take 7-10 days. "I HOPE!!!"
Bettiann Reitz January 5, 2009
Credit Card Charge
My credit card was charged $176.72. I did not order nor have I received merchandise from this company.
godhelp January 5, 2009
fraud/ liars
This is such a rediculous company and cannot believe I 've been scammed by these people . I never gave them the permission to chatge my card for those useless pills they sent me and charged me $ 78.33 twice .can we get some help from the buisness critics to shut down such buisnesses as these people harrass innocent people all over the united states and nothing is being done for such frauds .now what to do --how do we stop them charging our credit cards over and over for the product we haven't even used and will never use it --atleast not me someone, please, please help and locate these fraudians soon .sandy
JLT January 5, 2009
SCAM DO NOT ORDER THIS
I AGREE WITH ANY ONE ELSE COMPLAINING ABOUT EXPERIENCES WITH ACAI BERRY ONLINE ORDERS. I NEVER RECEIVED A CONFIRMATION EMAIL AND I HAD TO CANCEL MY CREDIT CARD BECAUSE OF IT.
Amy Kasey January 4, 2009
unauthorized charge on credit card
I ordered the $5.95 trial offer and canceled the membership prior to the 14 day trial was over. The company charged my (debit)/credit card $88.62 for an additional shipment. I called the 866-938-4832 customer service number. I was told there was no record of my call to cancel, but the person said they would cancel my account. I was told that the shipment was already being sent and would have to be returned with the cancelation confirmation number. This was over a month ago. I have not received the supposed shipment to send it back and I have not been credited the charge to my account. I contacted the company on 11/24/08 and was given the return authorization # 339811-812700 The company address I was given is
127 N.W. 13th street Suite #4
Bocarapon, FL 33432

Please help me resolve this issue.
Thank you,
Amy Kasey

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