Acai Berry

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1 stars
(1003)
Category: Lifestyle

Contact Information
United States

Acai Berry Reviews

dianabaum2008 December 30, 2008
Unauthorized Account Debit
I found this website online while doin a search for colon cleanse. It offered a FREE trial if I only paid shipping and handelingof $3.95. A few weeks after they charge the shipping and handeling they charge your account $87.13. I called this number 1-866-949-0138 and was placed on hold after a while a kind man named "Kyle" answered. I explained what happened, he stated that after the 14 ay trial if you do not cancel your subscription with them that they continue to charge your account. So I cancelled my subscription. The problem and inconvience for me is that I ordered this product on the 8th of December and did not recieve it until the 29th of December and they charged my acount on the 26th. I have not even opened the bottle ad tried it. So my suggestions, DO NOT order online, order by phone and let them know you only want the FREE botle and cancel your further subscriptions then so your account will not be charged.

Good Luck!

DB/Glendale AZ
Meridith Ellington December 30, 2008
Theft
This "company" illegally withdrew $87.13 on December 24 and another $87.13 on December 25th. After numerous phone calls, where I was told I would get the money back in 7-10 days, with an email confirming, nothing happened. Finally got someone else on the phone and demanded the number for their biling department. They gave me a number to completely different company SSl Nutrition, who says that they are not even affiliated with them!
KATHLEEN KENNEALLY December 30, 2008
UNAUTHORIZED CHARGES
MY DAUGHTER'S BANK ACCOUNT HAS BEEN CHARGED FOR THE ACAI BERRY PRODUCT.
PROBLEM IS SHE DID NOT SIGN UP FOR THE TRIAL BASIS, LET ALONE THE MONTHLY ONE

ACAI BERRY REFUSES TO TALK TO YOU ON THE PHONE TO TRY TO GET THEM TO EXPLAIN HOW THEY CAN DO THIS.

A FRAUDULENT EMAIL WAS USED IN REGARDS TO MY DAUGHTER

WE WENT TO THE BANK AND WAS ABLE TO FILE A COMPLAINT THERE WITH THEM. UNFORTUANTELY, THEY CAN ONLY GO BACK 60 DAYS. WE ARE AWAITING THE PAPERWORK FROM THE BANK TO RECOUP SOME OF HER MONEY

IF THERE ARE PEOPLE OUT THERE THAT HAVE CONTACTED ANY STATE, FEDERAL AGENCY PLEASE POST SO THAT WE CAN ADD OUR NAME TO THIS COMPANY.

FOR THOSE WISEGUYS WHO STATE TO READ THE FINE PRINT, IT WOULD BE WONDERFUL, IF ONLY THE PRODUCT WAS ORDERED BY THE AUTHORIZED USER.
HOWEVER THAT IS NOT THE CASE WITH US
Bruce Powers December 30, 2008
Charged but returned
Made my order and recieved it. Returned it and was charged 79.95. Have tried calling them with no success. Also saw this on Oprah.com so do wonder if she knows about this. They don't even have a web site as I have tried to e-mail them too.
amanda December 30, 2008
Unauthorized charges
I, like everyone else in the complaints, was charged for shipping and handling with my credit card for a "sample" of Acai berry. I did not receive the sample until I was on the road travleing for my job. When I returned and found a shipment of the product and a charge for over $80 to my bank account, I called them and told them I had been out of town and they said too bad, they are able to send it out and charge you for it to the account you charged the shipping and handling to and there is nothing you can do to get a refund.

Then a few days later I noticed an odd $8.51 charge to my bank account. I called the number the was attached to the transaction and got Price Limbo. I had never heard of them and had no clue what they were doing charging my account. Apparently when you sign up for the SAMPLE with Acai Berry, you are also signing your life away. Every month they have charged my account $8.51, I have called and they have told me they have cancelled my account and are sending a refund. Every month around the 29th through 1st of the month, there is another charge of $8.51. I make another call and receive the same information. Today I called and was pretty much blown off as usual with a "confirmation number" of the cancellation and the promise of a full refund of $8.51 for the months Aug, Sep, Oct, Nov and Dec. I asked when I should expect it and she, "Jen, " told me 3 to 5 days I should see it in my account, at lesat by January 2. I am going to have to get a totally new debit card in order to make it where they can no longer charge my account monthly. I am anxiously awaiting the refund and no further charges.
L J December 30, 2008
Scam
Hi everyone! I just want to say Thank You for writting your stores about this company. I was lucky and cancel my C.C. after reading your stores. What's so scary about this is we were all ready to take this pill, and we have no idea what harmful things it could of done to us.
I run a online company and I look for misleading things, and you are all right.. it look so good! no where did it say they are going to charge your account later. This kind of scam should be looked into, and these people should go to jail for what they have done to all of us! The bad news about companys like this ...it hurts the good honest people who sell there product on-line.
L.J.
ash9969 December 30, 2008
Ripoff
EROTSMERPUSIACA866-730-8746 GB $94.57

The above charges appeared on my CC after I called to inquire about a free trial of Acai Berry and was told that my CC would be charged only 2.00 for shipping for the FREE product. I asked if I'm going to be billed in the future and was told NO.

I noticed a charge for 12.99 for a shipment and immediately called to asked that they canceled any future shipment and that I was not interested in their product. This never happeded I guess.

They are just a RIPOFF and should not be in business.
Felix December 30, 2008
Unauthorized charges
I ordered the Acai Berry and when I tried to cancel I had to try 4 or 5 different numbers. The numbers would answer and then immediately hang up. This went on for an hour or so and when I finally was put on hold I waited over 45 min for a live person to answer. When they finally answered I told the man I wanted to cancel and specifically asked if it would cancel everything. I asked this a few times. He said that it would cancel the Acai Berry and the PriceLimbo. I would have to get in touch with fit factory, which I did. I asked him at least 4-5 times if it did in fact cancel both and he said yes. I wanted to make sure that I wasn't misunderstanding. This was on October 28, 2008. I was just recently, on November 28 charged for the pricelimbo. This put my account in the negative and caused an overdraft fee. Pricelimbo agreed that it should have been canceled in Oct. and said that it was their fault but refuse to pay my overdraft fee to fix my account. If they wouldn't have deducted the $8.51 from the account then the overdraft charge would have never happened.
This is a complete scam. The terms say you have to cancel within 14 days after order not receipt of the product. Which I did not receive until 16 days after order. I did read the fine print and canceled within the alloted time. The fine print never said a word about pricelimbo or fit factory.

HUGE SCAM!!!
bubba December 29, 2008
put order through even though cancelled immediately
I was foolish enough to order the free sample product of acai berry product for a shipping charge of $4.99. I did not read everything at first, my mistake. When I did read it within minutes of my purchase, I found I would be chaged $87 if not cancelled in 14 days, so I immediately called and cancelled my order, I spoke with Justin, he gave me my cancellation number. Much to my dismay on the 26th I was charged $ 4.99 for S&H, and low and behold there was another charge for $3.95 from a company for Lipaphen 2 days earlier. I called right away, spoke with Ronald who was no help at all. After asking to speak with the supervisor, who I was told numerous amounts of time was too busy to talk to me, I refused to hang up until I spoke with her. Nisha refused to refund the entire amount and would only give me $3.00 back. I called my bank and cancelled my debit card immediately, informing them of the other charge. I then looked up the other company and found when I called them that I was charged that $3.95 for the same product as the $4.99 was for. Spoke with Abby, she then agreed to refund both ammounts to me. If anyone has problems with the acai berry shipping and handling charges call this number 954-699-0814. They are the same company, charging people twice for one product. Abby was very helpful, and she also spoke english. I hope this helps other people before they get burned. Please cancel the card that you used before they have a chance to charge for more items. Your bank or credit card company will do this for you at no charge to you.
judy mcintosh December 28, 2008
cant cancel
tried to cancel, still billing my card. unable to obtain a phone number or email, NO customer service to speak of

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