Acai Berry
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Category: Lifestyle
Contact Information United States
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Acai Berry Reviews
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angbowlds
December 28, 2008
canceled and still recieving charges
i ordered my acai berry for my free trial of 4.99 if i canceled befor the 14 days were up i would not be charged any more. a week later i had not recieved this other set of pills which i was supposed to be taking with the acai berry pills. i called and was a ble to get through. i canceled my order recieved the confirmation number. and what do you know a week later they charged my credit card 78.81. i tried all the numbers again and they had all been disconnected, it figures. so my bank is helping me out and i have canceled my card and am getting a new one. DO NOT TRY THIS IT IS SCAM LIKE NO OTHER. why isnt this company getting into trouble????
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pammyhanna
December 27, 2008
Fraud
I got a FREE trial offer. I did not order anymore products, but got them anyway witha $94.57 charge to my credit card. I have tried all day long to reach this company and they will not answer. I have filed a disputed charge with my credit card provider. This company is a scam.
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Joan
December 27, 2008
Credit card fraud
I ordered a sample of Acai Berry for shipping/handling charges, which I received.
A month later, today, I received a second bottle and my credit card was charged $94.57 for something I did not order.
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debra
December 25, 2008
SCAM
Company information:
WACAIBERRY
Florida
United States
Phone: 866.938.4832
mytrialsupport.com
I ordered the sample product. the ingredients are literally: white tea, wild mustard (acai) and "proprietary blend". that's it!
Acai is a wild mustard the homeopathic name is on the label as "Euterpe Oleracea" 4:1 (fruit)
It will give you diarrhea, the proprietary blend in health food stores is sold to regulate sugar. the white tea, well, lets face it. I'm not
paying 88.62 for this snake oil!
they charged my credit card $88.62 without my permission and no way to contact them to say, i don't want your crappy product, plus there is no return address toto make a return too and there is no way to reach those people. they get your credit card number and you pay shipping for the sample and its all a scam.
if you call during business hours, 9am to 6pm monday to friday, no one answers the phone. it remains busy all day. until the end of the business day.
if you send an email or try the "live chat" at their website of :
http://www.mytrailsupport.com/
with the blonde pictured on their homepage named Jessica, well, no one is there!
these people are really beyond rotten thieves.
I want them to burn in hell. God only knows what really is in those pills. Maybe the FDA should check them out and shut them down and fine the living hell out of them.
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robin oconnell
December 25, 2008
reund an auto fill charges unapproved
I tired a trial of this product and never got paperwork saying it was an auto fill order. My account was chaged 88.62 on dec.22, 2008 without my ok. I can't get a hold of anyone to refund or stop charges...
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Rafaela Garza
December 25, 2008
Credit card charges
I ordered the free product after seeing that Rachel Ray and Oprah Winfrey had used the product and backed it, once I received the free trial and tried it, it gave me horrific headaches. I did not pay attention to the small print which is where they got me. They charged my credit card for a product that I did not order nor received and when I had my credit card company cancel the charge I finally received an email stating that they were shipping my order (that I did not place). I guess they were hoping I would not notice the charges. They give you a phone number to call to cancel any future orders but it is funny how no one seems to be there even during the times that they tell you to call!!! Then you try the live chat and it states no one is available at that moment! It is very difficult to contact them to cancel any future orders, my only other option would be to state I lost my credit card and have them cancel it and send a new one with a new number so they can't charge me again, I guess I have to play their game!
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Lily
December 24, 2008
Unauthorized charge
I was just charged 29.95 for something at a website that I never visited and therefore never purchased anything from. I did, however, request a "free" sample of the Acai berry supplement that was advertised on Oprah and authorized the shipping charges of #3.95. No where in the disclaimer did it mention an additional charge of "$29.95 for this "free" offer. I would like this charge refunded immediate and plan to follow up with my bank and have this listed as a fraudulent charge.
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jeff Beatty
December 24, 2008
charged 29.95
Signed up for a free sample and authorized charges of 3.95 and got charged that amount plus a 29.95 charge that was not authorized.
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theresa
December 24, 2008
unauthorised payments being debited
Unauthorised payments for a acai berry supplement that was meant to be on free trail and only pay for shipping and handling was paid for a couple of months ago is now being debited again for which I haven't requested of £13.83.I'm now demanding you to stop debiting money without my authorisation otherwise if this continues I'm going to take legal action.This is truly disgusting misleading people in this manner and I hope that you do take this email seriously, it seems that this is a regular thing that you'll do.I've read the complaits board.Truly disgusting.
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Mark
December 23, 2008
Could not get through to a customer service representative
I ordered this product on the advertized "Trial Basis" and like many others received the product about 10 days later. The "Trial" period was up in 14 days and then I noticed two charges of $87.13 to my debit account. When ordering, the first time I had hit send on the website it said my order could not be completed so I tried again and am was charged twice. Also When I tried to cancel the (since it is a recurring order) I could not get through to the number on the website or the number on the bottle. I got a sound similar to a fax machine and then on the second number a recorded voice kept coming on saying, "If you'd like to make a call, hang up and try again." I tried a third number that I found and got through to someone who sounded like they were in New Dehli, he said he would cancel my order andgave me a cancellation number. When I asked him his name he said it was "Jim". Finally I had to call my bank and cancel/block any future transactions from this company. I also cancelled my debit card and was re-issued one with an entirely different number. The bank assured me that by doing so, if the company tried to charge me again it would not go through.
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