OK I can ramble but I will try and get to the point. I filed complaints with both the Better Buisness Beau and the Federal Trade Commission about this company.

First lets start with what they are.. This is a company that relies on their terms and conditions to charge you crazy amount of money for some miracle pills that may or may not work.

Well I read the terms and conditions I was supposed to get charged 4.99 for shipping only and after 14 days I would get charged 78.81 ok fine; if the pills worked it’s worth 78.81 Right?

Well I was charged 78.81 and 4.99 day of my order. Then I called the so called “Customer Service Dept” That’s a complaint in its own right. But I am not going to go on about how poorly their customer service handles things, because if they handled it appropriately I would not be here telling you about it. Either way it ended in a screaming match. So they decided to block my number from calling the call center… hehehe… So I started sending e-mails to any and every department I could.

Well long story short I get a bogus e-mail saying oh we just authorized your card we didn’t charge it either way you only had authorization to charge my card or authorize 4.99 until the 14th day of my trial period. “READ YOOUR OWN TERMS AND CONDITIONS” none the less the funds are still pending. I’m sure I will get my money back but it’s not the point. I got talked to like I was the dumb one who didn’t read the terms and conditions. Example; when I obviously with anger explained to the supposed supervisor this was my debit card not a credit card and to refund the pending charge of 78.81 because it holds up my funds. I was told by a supervisor mind you. “Don’t order things you can’t afford”. How’s that for customer service.

I say anyone who has an issue with this company PLEASE file a complaint with either the BBB or the FTC.

Don’t order ACAI berry 500

Thanks

Shannon Ortner

I have read many with complaints about the product charging what has been stated as unauthorized charges. If you read before giving out your credit/debit card number you will see that the trial period ends after 14 days, after that you will be charged the cost of the product. This is true for many free trial products including WUI TEA. HINT: if when you first order and hit back button before giving your credit info you can get the shipping reduced to as little as $1.00. Before the 14 days is up and you don't want to be charged cancel order. If there is a problem with cancelation simply call your Bank or Credit Card Company and have them close the card and re-issue a new one with a different number. NEVER UNDER ANY CIRCUMSTANCES GIVE OUT YOUR BANK ROUTING AND ACCT NUMBER!!!

PLEASE READ ALL INFORMATION BEFORE YOU QUICKLY CLICK THAT LITTLE BUTTON THAT SAYS YOU AGREE TO ALL TERM OF THE ORDER!!

Hope this helps...let me know if it does.

BTW HAS ANYONE WHO GAVE THE ACAI A FAIR TRIAL RUN HAD ANY RESULTS?
K All Talk soon,
Cammi

my wife ordered their free sample online on 22nd October. It arrived today (14th ovember) having only been shipped on 7th. The second payment has already been taken.

A recorded message on their phone states that they are receiving a large volume of calls (what a surprise!) and have extended their opening hours - the best time to catch them is between 7 & 10pm MST (between 3 & 6 am UK time!).

I managed to get through after being on hold for 15 minutes but they initially couldn't trace the order (by name or "zip code") but fortunately there was an order number on the envelope. They confirmed that they would cancel the account (and gave me a reference number) but when I told them that I wanted a refund they told me that the goods had been shipped (unlikely) and that when I received them I should phone them again and they would tell me how to return them. When they had the goods back they would refund.

I have written off this money and will cancel the card tomorrow as I really don't trust them not to take another payment.

I appear (at the moment) to have been luckier than some - and hopefully my wife has learnt her lesson.

Don't do it!

I still cant get hold of anyone from this company and anyday now they will take $89 and thirty one cents from my account for something i dont want, i feel totaly helpless

This charge was put on my credit card without permission. Please remove this immediately, or I will have to file fraudulent charges.