Acai Berry Pure
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Category: Websites
Contact Information 12399 Belcher Road South, Suite 140, Largo, United States
Phone number: 1(888)692-8352
[email protected]
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Acai Berry Pure Reviews
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vaughn0420
April 21, 2010
Acai Berry Pure/ Its not over! Please read!
Please read this if you ordered Acai Berry Pure! Its not over for you guys!
I had ordered a free sample of Acai Berry Pure on the internet after reading an article on it and they were only charging for shipping. I found out after calling them on how to cancel the next day(thank god I did) only to find out that they were going to charge me a $169 dollar membership fee after the 1st 14 days. I canceled immediately and received a cancellation number. I also called my credit card company and canceled the credit card just in case. Well, today April 19th, 2010 I received a letter from Sans Financial stating that they tried to charge my account anyways for the $169 dollar membership fee but the card was canceled. Now not only do I owe them the $169 membership fee (which I canceled!) They also charged me a $50 dollar fee for what reason Im still trying to figure out. The first time I called SANS Financial they just put me on hold and never answered the phone. The second time I called they told me I owe $219.95 but were willing to drop the $50 dollar fee since I told them that I canceled the order and gave them the cancellation order. I told them that I would think about it and call them back. Then, I called Acai Berry and asked them about this fee I received in the mail. They guaranteed me that the account was closed and I owe them nothing! They also told me to not pay these people. I agreed and asked them to send me the invoice stating that the account was closed. I then called SANS Financial back for a 3rd time and told them that the company that they are collecting for (Acai Berry Pure) said the account was closed and there was NO charges due. They person (Named Danial) told me that it didnt matter what Acai Berry said, that I didn't cancel the product correctly and that I still needed to pay the $219.95 dollar fee or they would send the bill to another collection agency and it would affect my credit. So at this point I was really pissed off and told him that I needed to speak with his manager immediately! He informed me that none was available. I tried to reason with the young man. (also, every person that I talked to 3 in total were all young boys) I asked him what you would do if it was you who received this letter. They agreed with me but still demanded payment. I asked them for a copy of the agreement that I supposedly agreed to and I would gladly pay him the money. He said he had none. I told him thank you and hung up the phone.
In ending, This company is defiantly 100% a scam and I hope no one fall into this trap and pay them. I would also strongly encourage anyone who received this letter to cancel any credit card you think they might have the number to. If you do not you are only hurting yourself because it sounds to me that they would have no problem trying to charge your account anytime they feel necessary.
I would also like to hit this company where it hurts! I wish there was a way to get all of us together and get a class action law suit against this company and would be willing to work with anyone that is with me. WE MUST STOP THESE PREDICTORS FROM ATTACKING US WHEN ALL WE ARE TRYING TO DO IS MAKE AN HONEST LIVING AND GET THROUGH THESE HARD TIMES! WE DON'T NEED THESE PEOPLE TRYING TO STEAL FROM US AND THREATEN US WITH THE POSSIBILITY OF DESTROYING OUR CREDIT THAT WE WORK SO HARD ON TO BUILD. I hope to hear from anyone who has any suggestions that you might have. Good luck!
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urob42509
April 12, 2010
I was charged $149.95 before Trial ended
I ordered Acai Berry Pure on 2/5 which was was a free trial then I didnt get the product until 2/17 so they was suppose to give me an 10 day extension come to find out the extension wasnt placed and i was charged $149.95. I have been calling them since Feb and have yet to get my refund back and each time I call they give me different dates as to when the refund was processed and when I shall receive back in my acct...PLEASE PLEASE DONT ORDER ANY ACAI PRODUCTS
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Susan Dickerson
March 28, 2010
Refund
I took a trial offer of Acai Berry Pure for $1.00 from this company and was under the impression that I would be charged $12.95/month if I decided to keep receiving the product. One week after I received the initial bottle of the product, my account was charged $149.95 by them. I have emailed them and tried to get a refund with no success or reply from them. I called their 1-877 number and was told to email them, which I did with no success. Please warn people about this company.
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Slusser
March 26, 2010
charged for product when canceled
I ordered Acai Berry Pure on January 22, 2010. I finally received shipment February 1st. Canceled on February 13. Could not take this product, made me shake all day. I was told by customer service that I would not be charged for this product. I offered to send the bottle back with the remaining pills. I was told this was not necessary. To my surprise when I received my bank statement I was charged $149.95. I called the support line again and explained the situtation and was told they could do nothing to help me, I had to call support for the refund. I was given a non working bogus number!! I immediately called back and was told by another rep that my refund was denied because I was over the two week trial period. How could I be over the two week trial period when I didn't receive the product until February 1st. I was told you are immediately in the trial phase when you call in your order even if you have not received the product. The representative could hardly speak english and was very rude. I would not recommend this product to anyone and I am thinking of turning this business over to the better business bureau. It is totally a scam. I have yet to hear from anyone from the company regarding this issue. I am trying to get my money back with no results.
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AcaiCleanseOutreach
March 25, 2010
Contact Information
The information for the lawyer for GetAcaiBerryPure.com (might be able to help for some complaints but not all):
Matthew P. Collins
Attorney at Law
PO Box 191062
Phone: (404) 214-6070
Fax: (678) 669-1518
If you're thinking this looks like the same guy that is the attorney for TheAdvancedCleanse.com...you're right!
I think it's funny that he doesn't put an office address, just a PO Box...hmm...
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Stephanie McQueen
March 19, 2010
refund request
I received a package of the acai berry pure 2 weeks after ordering. I immediately sent it back the same day, 3/16/10. Today (3/19/10) I am charged 169.95. I called for a refund and to cancel all future orders to be told that my trial period ended yesterday!??? That I can put in for a REQUEST of a refund, but all future orders have been canceled. The operator gave me an email address to send for the refund request, which of course is not coming up. I need help getting this refund and this company doesn't seem to be very cooperative.
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Liz Hansen
March 18, 2010
no results from product
I ordered this product Advance Cleanse which gave no results at all. The agreement states that if you try the product for one month with no results, you can cancel any further orders. I had a charge of $151.15 to my checking account and when I called to complain Carla stated that you must call within 14 days of the order to cancel. What a scam!!! I request that the money be refunded to my checking account ASAP.
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acia berry pure
March 18, 2010
no results from this product
A sample of this product was ordered with the intent to simply try and understood that I was not obligated to join any on-going type of solicitation.This was not the case as I was charged $151.15 on my checking account. I called the 877 number listed on my bank statement and spoke with Carla who stated that I had signed up for an on-going solicitation on a monthly basis. I want the money refunded to my account as the product is bogus with no results.
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shenita coleman
March 15, 2010
FREE TRIAL SCAM
I was charged $149.95 for a free trail which only suppose to be for $3.99 for shipping and handling. I spoke with a representative since I didn't receive my free trial on date or time I suppose to receive it. The representative gave me and extended free trial from March 5th end on the 12th of March, but she gave me until the March 22 to receive the free trial and cancel it. I cancel the trial when I finally receive before the end of my free trial. I still was charged the regular fee for an unknown reason. I just don't get it I try to call them which the number was false information the written on the letter. When I did got in contact with them they gave me a run around to different info about how to receive my refund back on their product. I hope they will resolve this issue or further actions will be taken. A.C.A.I BERRY SCAM!!
A is for apply for it
C is for you can't contact them when you need to
A is for all the lies they give you and accept that we take your money unknown
I is for inconsistent information on how to get a free trial for their product
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CeeCeeHawaii
March 15, 2010
Illegal
This company has stolen money from a lot of people. Even if you cancel your pending subsription and get a cancellation number, they will illegally keep you credit card information and charge your card $149.95. I strongly suggest, if you do fall for this scam, immediately cancel your credit/debit card so you do not lose any more money. When I called to get a refund, I was given an e-mail address [email protected] and was told that there is no contact number to talk to a live person.
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