This comany is scamming people. They have repeatedly taken money from my credit card for product i did not order. Hundreds of dollars gone!!!

14 day trial, charge you 1.95 s/h, dont tell you that 15 days later will charge your acct the balance of 65.95. Received product late, checked with doctor can not take supplement due to too much caffine, not noted on ad only on bottle, will not give refund of product. Also the simple cleans.com that you buy withit, did not receive it, so cant say if it would work or not, but will not give refund on it.

I ordered 30-day trial offer for acai berry supplement - Free!
I was billed on my credit card for 1 bottle in April and 2 bottles on my March statement. The total was $251.78 - being refuted by Capital One. I returned to sender the first bottle that came by mail. It was returned again, so I opened the envelope to get phone numbers or an invoice so I could respond to the company. There was nothing in there with any information for returning, and I didn't know they had charged my account without my approval!

Mary Haigler

4-8-09

I requested the "free sample" (30 days worth) of the Acai Berry supplement and called within 30 days to cancel participation in their program so that I would not receive any future shipments. That afternoon I checked my account to find out that I had already been charged $40.00. I called the toll free customer service line to request a refund since I believed that I was following procedure in cancelling within 30 days to find out that the consumer only has 14 days to cancel or they are charged for the "free sample". NO LONGER FREE in my book. My complaint is not only due to the charge of the 'free sample' however, but also due to the fact that while this company is based in the United States (Florida to be specific) the only people that I could speak with were rude, condescending and could not speak English very well. I spoke with both the individual who answered the phone and then with a supervisor and had the same issues of rudeness and language problems. When I asked to then speak with the next level supervisor I was told that the next level was the manager/owner of the company and that this individual was not available to me. I was not given the opportunity to speak with a secretary or anyone. This is EXTREMELY Poor Customer Service if I have ever experienced it.

i wanted just the free bottle just pay for shipping 4.99 and i see on my bank statement you's charged me 79.00 o DON'T WANT THEM THEY MAKE ME SICK I WAS MY MONEY BACK