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AMarsh
February 27, 2009
Charged $78.81 for a "free trial" bottle
I thought I was paying "shipping only" for a free bottle sample of powdered Acai berry from Advanced Wellness Research. I did not see the terms in small print which would have told me that if I didn't contact them within 14 days OF SHIPPING, that I would be charged $78.81 for this small 60 capsule bottle of powdered Acai berry.
I was puzzled when I got a second shipment of the stuff, because I hadn't ordered it. Then my credit card bill showed another charge of $83.80. I called the company, which took forever to answer. But while they said they would refund the second charge, if I sent back the second bottle, they refused to do anything about the first charge.
I feel that the advertising is deceptive and unclear. Plus, some capsules in that first bottle were defective and not even filled with much of the powdered berry.
Buyer, beware!!!
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Juliene Brown
February 27, 2009
Do not want this product
I signed up for the 30 day free trial of Acai Berry supplement. I experienced very bad stomach cramping, so I mailed the supplement back on 2/23/09 with a letter notifying them I did not want this product. Today, 2/27/09, I was online checking my credit card and noticed there was a charge on 2/24/09 for $79.96 for another month's order. I called the number listed above just a few minutes ago and the representative would not work with me, and asked if I wanted to speak to her supervisor. I waited on the line for 4 minutes and then was disconnected. I want my name, credit card, and any further orders removed .
Please Advise,
Juliene Brown
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thomas g peterman
February 25, 2009
Acai Berry Supplement
I ordered ONLY a free sample 30-Day supply that I was supposed to only get charged for Shipping. I was Charged $4.95 to my credit Card.Date 02/02/2009. I was charged $79.96 on 2/19/2009. for a "subscription". I honestly did not authorize, nor sign-up for any subscription. I would like any help you can give me.
Thomas g Peterman
211-15B-Hillside Ave
Queens Village ny 11427-1718
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Laranda
January 20, 2009
fraud charge to my credit card
I was just charged $29.95 for something at a website that I never visited and therefore never puchased anything from . I did, however, request a "free sample" of the Acai berry supplement that was advertised on Oprah and authorized the shipping charges of $3.95. No where in the disclaimer did it mention an additional charge of $29.95 for this "free" offer. I would like this charge refunded immediately to my creidt card and plan to follow up with my bank and have this listed as a fraudulent charge and may contact the appropriate authorites. I am also going to email the "Oprah" website so they are aware of this website and how they are ripping people off.
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Lisa
January 6, 2009
constant account charging
I have been dealing with my bank for a week about this company. Currently there is a claim pending while my bank investigates this company. I ordered a free 30-day trial supply of this supplement with only cost being S & H ($5.95). Well, read the fine print. I also enrolled myself for online support, etc. while company is charging me upwards of $200.00 as of right now. Beware because you will get billings from other companies for your "support". www.fit-fac.com and bodydetoxonline. I tried using 800 numbers (bogus numbers) and tried online canceling only to find out that the links are all dead!
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treasure
December 19, 2008
unothorized charges
im another one in the list... i ordered the FREE trial acail berry supplement and somehow MYEZTRIM took out $89.31 from my account without my authourizasion... i have a 2month old baby and i need my money back to buy diaper and formula for her... i calld the # 1877-350-8480 and this number is disconnected... if anybody got their money back, please lemme kno how... i appreciated...
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Deb
December 12, 2008
unauthorized charges
I ordered a bottle or acai berry supplement it said on the site $free trial for $ 5.95 only. It never said any where in 10 days i would be charge $78.83 and then2 weeks later i received more pills and charged my acct with another $ 83.00. the rep on the phone said it was in the terms ( i never saw any) and no where did it say it was automatic every month either. SOO I filed a complaint with the Attorney general in my state (NY) and then called my bank and they canceled my card. if its credit they can put a stop on the acct from a particular person or Company from deducting any more money, if its Debit from your checking they will close the acct or cancel the debit card which is where im headed for now. good luck and everyone should should be filing complaints so these people dont keep scamming you.
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November 29, 2008
ask for $3.95 shipping only
ordered supplement on internet for $ 3.95 shipping only and was charged $ 29.95 + $ 3.95
from www.fit-fac.com This product appered on Oprha.
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November 28, 2008
unauthorized credit card charge
I ordered a free sample of the acai berry product for $3.95.
I did not authorize any other order, such as the one on my credit card for $29.95.
I want an immediate refund.
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September 16, 2008
unauthorized charges
I ordered a sample and agreed to pay 3.95 shipping for the sample. I got my sample (which doesn't work) then I noticed a charge at my bank for 79.76 which I did not authorize and to top it off I got nothing for the 79.76. Tried calling could not get anybody after waiting for almost an hour on hold. I WANT MY MONEY BACK. This is what's on my bank statement 09/13/08 -79.76 Debit Card W/D
REPERFORMANCELIFE 888-2898740 CO
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