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Melinda Butler
May 24, 2011
99.95 was charged to my account without permission
Was charged $99.95 without authorization on 2/23/11.
I ordered acai vitamins and was charged an additional $99.95 to my account. I cannot get ahold of them to ask for them to refund charges. Their phone number has been disconnected and you cannot get ahold of them online either.
Please help!
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Doris Brown
March 9, 2010
refund
I canceled my order before trial was complete and my bank account was altered my this company. I called and spoke with representatives who claimed they couldn't do anything and when I asked to speak to a manager I was told none was available at that time. I just want them to keep their word and refund my 149.00 to my account!
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Kenya
August 10, 2009
it dont work/customer service
THIS PRODUCT DOES NOT WORK IT IS A RIPP OFF AND THEY ARENT CLEAR IN WHAT THEY MEAN ...THEN WHEN YOU WANT YOUR MONEY BACK THEY TELL YOU IT'S NOT POSSIBE.HOW IS IT NOT POSSIBLE OTHER COMPONIES GIVE YOUR MOPNEY BACK.THEY SHOUD BE ASHAMED OF SELING THIS CRAP THAT DOESNT WORK AND THEYRE NOT WILLING TO EXPLAIN WHAT WERE SIGHNING UP OR.
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Suzanne Davis
August 7, 2009
Trial and sending an additional amount without informing me. $84
I order the trial that was offered on TV; thus, went to the website to order. I did not realize that I had to cancel my order within 14 days since when I received the order nothing was indicated that I had to cancel. If I liked the product, I would order an additional supply.
When I called them, after I had seen the charge go through on my bank account, I contacted Acai-Berry Customer Service and was direct to the website where at the bottom is indicated that cancellation of the trial order had to be made within 14 days.
The person on the phone was rude and they would not reverse the charge even when I said the product did not work and the whole thing was a scam. Too bad for me. It is a total scam!!
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MBA
June 11, 2009
I have called always busy have written 2 times
Jean, I am having the same problem with this company I have contacted my bank and they have put the 64.95 and 24.95 back in my account, it is called a dispute...I have written 2 times and no response and like you I acan never get through...
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greeneyes
March 9, 2009
free product for 1.99 shipping
ordered free bottle of Acai Berry for the charge of shipping at 1.99. When I received my bank statement a charge of 79.96 was on my statement. There is no phone number to call them and I can't find them on the internet address listed. Help.
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Adela
January 15, 2009
DID NOT RECIEVE PRODUCT
I ordered the Acai Berry 14 trial pack and have never recieved it. It's been over a month. They charged my card and delivered no product! I'm Friggen Pissed Off! The 800# I have...noone ever answers. EVER!!! I'm sick of this bullshi*! I want my money back!!! We need to come together and file a CLASS ACTION SUIT AGAINST THEM!!
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