I ordered a 30 day free trial of Acai Berry Tropic and Advance Cleanse. I was to pay only $2.00 for each product and I specifically stated on the order that I did not authorize additional debits from my account. I asked to see the ingredience but they would not do that. I am a cardiac patient I told them, but they said I had to order the product to get all that was in it. I went ahead and ordered. I gave it to my cardiologist and he told me I could not take either. I called to return it and returned the item. They were to credit my account. What happened instead was they charged me $266.20 and on top of that sold my information to about six other companies who charged my account. I was able to close the account and get refunds from these other companies. But, I have been trying to get my refund from Acai Berry since Dec. 2009 and it is now May 2010. I call their customer service and when the line is working and I get to talk to someone I am told they have already refunded my money. I tell them that I have received nothing and then I am told I have to email their billing as they do not accept calls. I emailed billing who emailed and let me know that they did not handle that and I had to call back to customer service. I have tried on a number of occasions to get a supervisor only to be told they are either not available or on the phone. I did finally speak to a supervisor a month ago who said he was personally handling the refund issues and assured me I would receive my refund check. I still do not have it and now their phone is not working...again! I filed a complaint with the Better Business Bureau and the company would not respond to them so they closed the case. I had checked them out before I ordered and they had a A- with the BBB, and now they have an F due to refund issues. I think it is time for a class action lawsuit to be honest! They are getting away with fraud and that is not right!!!