I only purchased the "free trial" with the $1.95 in shipping. 14 days later they billed my credit card $88.64. After calling my credit card company to report a "fraud", they informed me that it's not a fraud, however it's an unauthorized charge. They've had several complaints with this company which changes their name from Nutrionberries, Restart, Berry Tropic, Acai Berry Tropc, Acai Tropic, etc and they all do the same. Even if you order online and say NO to all the additional offerings and only sign up for the free trial, their company takes that as a "YES", to enrolling in their ongoing program. My credit card company indicated that I might see another charge next month under another name and to watch closely. If I see that, then I'm to call the credit card company and they'll credit me the money and send another correspondence to that company indicating that I'm canceling and never wanted to join their program. Be careful...this company is a hoax/fraud under many names.

When purchasing this product, I was told I would receive a 30 day free trial. I never received the product but was charged $88.64 seventeen days after they supposedly delivered. Two weeks later was charged another $88.64. When I called the company they told me that as far as they were concerned, I had received the product. When I insisted that I did not receive the product, I was told that they would not refund or resend product because I had the option to cancel within 30 days. I asked him how I could have known whether I liked the product well enough not to cancel if I never got it. I then pointed out that I was not even given the 30 days before they charged me.

After getting nowhere with this person I asked to speak to the billing department. According to this operator, the billing department had just moved and did not have a phone number.

When I asked to speak to a supervisor, I was told that the supervisor was out. When I pushed the issue, he change his story, and I was told the supervisor was helping other people. I told him I would wait. The operator put me on hold where I stayed for 20 minutes.

At this point I was not sure what to do. I went to my bank and filed a fraud report. I had to shut down my ATM card, but at least they will not be getting anymore of my money. My bank told me that they would reverse the charges unless this company could prove that I agreed to pay for it. I said "Of course I agreed to pay for it. But I never received anything." At this point I am in limbo without my ATM card.

I then went to the post office and filed a mail fraud report.

I have been in the hospital and when I came home I ordered acai berry tropic online . They say it is endorsed by Rachel Ray. It was a free trial offer for the amount of $4.95. They then proceeded to take $88.67 out 14 days later, which I did not agree to and overdrew my account . All together they cost me $167.67 extra out of my account. I am on a fixed income and cannot afford this kind of mistake on their part or mine.