I ordered a trial bottle for $3.95 of Acia Berry. Did not know was auto renewal. Never received item. Called when I saw it on my credit card statement and was told that since I did not call to tell them to cancel the item, which I never received, that it automatically renewed for $89.31. Also, there is a charge I never authorized for $29.95 from www.fit-fac.com that I now know is part of this Acia Berry scam. I asked several times to speak to a supervisor and was denied. Thank goodness the credit card company is handling this.