Acai Burn

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Category: Business & Finances

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United States

Acai Burn Reviews

Collin July 20, 2009
Unauthorized charges
I ordered the 14 day trial where you got the coloflush and the acaiburn. I was charged shipping and handling for both plus $39.99 for the super coloflush that I didn't order! I called and was told I must have clicked on it, yet I printed out everything from my online transaction and I have a receipt for "Coloflush 14 day trial $0, Shipping and handling $4.99". Now if I'd ordered the super flush, shouldn't the $39.99 show up on the receipt???? They couldn't give me a rational explanation for that. Now I cancelled my membership and have to return the Acaiburn or risk being charged for it. How stupid and how stupid of me to fall for this crap!!
CHRISTINE TAYLOR July 20, 2009
product not received but charged
i applied for a free trial of this product in june 09 i was asked topay a shipping fee which i did i got notification that myorder was shipped .I HAVE BEEN WAITING FOR PRODUCT BUT HAVE NOT RECEIVED I LOOKED AT MY BANK STATMENT AND FOUND I HAVE BEEN CHARGED FOR IT IT HAS COME TO MY ATTENTION THAT MY DETAILS HAVEBEEN USED ONCE AGAIN WITHOUTMY KNOWLEDGE IWOULD LIKE THISTO BE RECTIFIED ASAP THANK YOU
alyceried July 20, 2009
cancel
i wnat to cancel my script and no one ever answers the phone calls so please cancel my presciption
bethmeg July 14, 2009
Debiting bank accounts
***DO NOT ORDER FROM THESE GUYS***
The free trial is a scam. They charge $15.00 for the original free trial.
On cancelling because of bad press immediately after ordering.
I thought O.k that was fine I ordered and I was able to cancel.I cancelled within 14 days as required!
Low and behold one month later 4 lots of charges.totalling $180.00 (au).

Please note: They allow you to cancel but the small print states that you become a member of ebooks and secrets and tips-they bill you once a month.
you have to cancel these with separate telephone no that you can't get through too!
They have debited two different credit cards although I only gave them one no!!??
The telephone no they give you to get a refund is never answered!!
absolute night mare!!
If anyone knows any more about getting refunds from this company feel free to let me know!!
shivastorm July 13, 2009
CREDIT CARD COMPANY RELATED!
I work for a credit card customer service company in Canada and believe me, I've had my share of horror stories related to Acai Burn brought to me by customers. Obviously I won't give any concrete examples since I am not allowed, but let me tell you this:

It is not frequent that I see a customer with over 3x 90$ transactions on the same monthly statement for Acai burn and its affiliates.

Customers never receive the product, they can't get a hold of customer service, they can hardly find a valid email adress

Unfortunately what they do is entirely legal, so us, as a credit card company, legally cannot block this merchant from charging, nor can we refund. The only way is to ask to cancel the membership, and even if they don't, to keep the proof and hope that your credit card company will be able to help you (in our case after X days of the email sent we contest all transactions)

I HAVE SEEN SOME CUSTOMER'S WHO WERE CHARGED UP TO 800$ AND MORE IN A MATTER OF A FEW MONTHS (few being less than 3)!! Unfortunately, for some they do not have the money to make even the minimum payment brought by such an overload, and this can truly harm the credit rating before we can even (legally) react

STAY AWAY FROM ACAI BURN AND ALL ITS AFFILIATES
Mallory Desutter July 13, 2009
SCAM
This company claims they will send you a free trial if you pay s & h...this is a scam! After you recieve the pills they will charge you $58.75 and also continue to charge you every month. When you call to cancel they will put you all over the place having you call different numbers, chat with different people...just don't do it! When I asked one of the customer service reps if this is common they refused to give me an answer...when I said that it was a scam he said "ma'am I promise you there is no scam here...it's not our fault people don't read the entire website before ordering..." Don't waste your money on some fake diet pill and a rude company
ailee5 July 6, 2009
Credit card Charge
Well i went online to the Acai burn website and i talked to one of the online reps and the looked up my account and told me to call this number and so i called the number i talked to another rep and they said that my account had been canceled so i asked if their were going to be any charges to my credit card they said yes one on july 14 i'm confused and angry why are they charging me with $50.00 even when my free trial is not up they say it is free but that is a lie is there any why i can stop it from being charged and what am i supposed to do with the pills
phil uk July 6, 2009
fraud
HAVING PURCHASED SOME ACAI BURN TABLETS ON LINE THEY WERE BASICALLY USLESS SO I CONTACTED THEM ON THERE CANCELLATION LINE AND CANCELLED MY SO CALLED MEMBERSHIP. I ASKED THEM TO REIMBURSE ME, THEY SAID I HAD TO SEND THE PRODUCT BACK TO THE RETURNS ADDRESS ON THE PACKING NOTE, WHICH I DULY DONE ON THE 1st JUNE 2009 WHICH IS IN BEDFORD. BUT WHEN THE MONIES COMES OUT ITS FARMED OUT TO CYPRUS!
I HAVE NOTIFIED MY BANK WHO PUT A BLOCK ON THEM TAKING ANY MORE OF MY MONEY.
I HAVE JUST SPOKE TO THEM ON THE PHONE AND THERE PHONE NUMBER PUTS YOU THROUGH TO THE GOOD OLD U.S.OFA. WHICH IS SUPPOSEDLY THERE CANCELLATION LINE, HAVING EMAILED THEM A FEW TIMES THE ANSWER WAS THEY CANNOT REIMBURSE ME UNTIL THE PRODUCTS HAVE ARRIVED AT THE WHAREHOUSE, NICHCOLAS THE GUY I WAS SPEAKING TO ASKED FOR THE PROOF OF POSTAGE'S 13 DIGIT NUMBER, BUT MY PROOF OF POSTAGE DO'S NOT HAVE ANY NUMBERS ONLY THE POST OFFICE STAMP WITH THE DATE, HAVING EXPLAINED TO HIM THAT I ALREADY HAVE AN EMAIL STATEING THAT I WOULD GET REIMBURSED, THEN HE COULD NOT GIVE ME THE PHONE NUMBER OF THE WHAREHOUSE IN UK AS HE DID NOT HAVE IT, WHICH SUGGESTS TO ME THEY ARE TAKING PEOPLES MONEY UNDER FALSE PRETENCES.
Burned in Illinois July 1, 2009
Fraudulent charges on credit card
Although I cancelled the product within 7 days and returned the unused product, I continue to get charges on my credit card. I have confimation numbers proving I called over a month ago and still charges which were supposed to be reversed were not. Dr. Oz needs to stop hawking this product. This is Fraud
DeeNazNH July 1, 2009
deceptive advertising
I noticed i was not the only one complaining about the advertising, deceptive advertising, practices of this company.
Question is, what is being done to get the word out and get us our money back. Complaining is good, but to what end...they don't even try to accommodate us at all...

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