I ordered on line the acai burn for $1.95 for a trial for 2 weeks. I cancelled within the 2 weeks because it did
not work. I talked to Mary of Acai Burn and she told me that she will stop the auto ship. I thought OK everything is fine. Then I get my credit card statement and see 3 different charges. So I called each Company and they told me when I signed up for the trial that I was bound to these terms. I told them I did not see anything like that and then told me they will cancel further charges but I am obligated to these charges. I told them I was not bound to those charges because it was never told to me and I did not see anything saying that and I told them to reverse these charges. I also called my credit card company and they told me if they do not reverse the charges they will personally call them up. Acai never told me that I had to return the trial and in order for me to get the credit of $59.95 I will need to send it via insured mail back to them in order for them to credit my trial of the acai burn. This is a scam because if they truly believe in the product they are selling, they do not have to have these hidden fees and if they were an honorable company they should be and willing to reverse those charges and not to mention they should have said if you are not satisfied to cancel within the 2 weeks but you must return the product back to us to prevent further charges. This is not the case with this company. I hope the federal government close them down and charge them of fraud as I will also be writing to the Attorney General of Iowa to let them know what Acai Burn is doing to scam customers and I hope everybody will do the same

having subscribed to acai burn over 6 weeks ago for my free sample and having paid already i still have not recieved anything. the number to contact them is wrong and i cant get hold of them in any way to find out more. what can i do?

I ordered the "free trial" from Acai Burn. I did not realize that I had to call within 15 days to cancel. I got an order for more pills and I immediately called the company and let them know I was not interested in continuining receiving the products. I returned the pills at my cost and I had to follow up for reversal of charges. I have continued to be billed for $9.95 using my credit card information for something I had no idea. When I investigated it, it just so happens I had been signed up for a Comprehensive Weight Loss Program on the internet I had no idea I had!!! When I called to investigate further Acai Burn told me that the money was for a membership with "another company", which I discovered was called Comprehensive Weight Loss.

When I spoke to a Customer Service Rep., he told me that he would terminate my membership. At that moment I asked if they hadn't been notified of my cancellation with Acai Burn. He stated they had not since they are separate companies. I asked for a refund for the last 2 months of charges and he stated he couldn't. I asked him for the company full business name and address and he told me he could not verify the address!!! At this point, I was furious and asked to speak to a supervisor. She told me that only a supervisor could verify that information. When I got the information, the address was exactly the same as ACAI BURN!!! The only thing burning in me right now is anger and disgust at how these companies make their money.

DO NOT ORDER FROM THIS COMPA"NY. If you do, read all the terms and enter at your own risk. VERY SHADY. Imagine the feeling of having an irresponsible company dipping into your bank information!!!

SHAME ON YOU ACAI BURN!!!

I, like so many others, have been taken for a ride by this company. I am an Australian resident who got an email from a respected group about the Acai burn trial. I believed it until 4 weeks later and I have not received a thing, except credit card debts! I am angry and I have no idea how to contact them from AUS!! DONT USE THEM!!!

This company is a disgrace. When I ordered the product it said free trial. I was to pay $5. Then i enter my credit card details and they take $25 without me agreeing. I then get charged extra amounts of money every few weeks. I am furious. I have received no product. I have called from the UK and they had me on phone for ages saying they are trying to bring up my account. It is a big scam agency. I have been on the phone for 20 minutes now with them saying they are bringing up my account. The last agent cut me off when I said I want to cancel. I am going to contact my bank to cancel my credit card because you cannot get any sense out of the people on the phone and they will keep taking money from you. I am still on hold. Please do not use this company. Lets get them shut down. They will probably be some very rich selfish individuals.