Having been conned completely by this company I have repeatedly tried to cancel my membership but only then to find they use another name to debit my account with. Viv labs etc started the process, followed by Healthmember CYP and VH Access CYP these I finally got stopped but now I was alerted yesterday by my credit card fraud department that Elite Pack and Easy Kit both with CYP links. They follow the same patterns as the previous companies trying to debit the account on the same day. I am going to try again to get to the bottom of this using the 0800 680 0623 number. My credit card company said it was useless stopping the card because they have the number and the debit would be set up with a continuation to counteract this and the transaction would be re-instated with the new card number.

i signed for trial then they kept taking money out 3x $70.00 when i contacted them they have not replied total rip offs

after receiving the "14 day trial" I immediately called and canceled when it showed that I would be charged x amount for keeping it. They gave me a number to write on the box and told me to get a delivery confirmation # Thank god I did that! Now they have charged my account several times, and I have received NO product. They want the # I wrote on the box, which I dont have, they do. They are telling me that all calls are recorded, but its funny how they have no record of me ever calling to cancel. The fact that they speak broken english is another issue. I just spent over an hour on the phone with someone who either did not understand what I was saying or absolutely refused to listen. Had to wait 20 min to talk to a supervisor, who had the same attitude. I am supposed to wait for an email confirmation, for what I'm not quite sure. They are supposed to be crediting my account but with the way its gone so far I'm not holding my breath. At this point I'm thinking of hiring an attorney. How does a person flag a web site as being a con job? How else can the general public be warned that this is not a reputable company?

I did the 14 day free trial of acai burn. I also went on the live chat to make sure that after the 14 day trial I would pay for the first bottle. I also asked if I would be sent another bottle or be charged again. I told the person I was talking to that I didn't want a second order. I was told that I would not be charged for another bottle, and that it was not a reoccurring charge. That was a lie. I was just charged for a shipment of three more bottles. This product does not work, and I believe that people are being frauded out of their money.

We made the mistake of ordering four (4) supplements online related to ACAI BERRY Ffor "FREE TRIAL OFFERS", "JUST PAY SHIPPING". Should have been 2 charges for $3.95, another for $4.95 & a last for $5.95. Roughly $19 bucks plus tax for FREE TRIAL's. All this started 8/10/09. To date our Debit card has been hit with $525 worth of charges from the following companies:
Ph.No. found YET... JVR-SUPPLEMENTS
1- 978- 842- 4112 GOLDEN HEALTH
1- 866- 796- 7336 WELLBHEALTH
1- 614- 344- 4073 ESUPPLIMENTSTORES
1- 912- 385- 0029 EASYSTORES
1- 678- 967- 4369 ULTIMATEHEALTH
1- 866- 989- 8945 ONV/ACAIBURN
PLUS Bank overdraft / Return fees of $38.50 each for 12 VALID purchases that DIDN'T CLEAR because of these unauthorized charges ($462).
We're looking at just under $1, 000 in unauthorized charges & fees from this $19 FREE SAMPLE !!!
The "samples" are sent in some cases FROM CHINA with NO INVOICE or packing slip to give you a clue as to HOW TO RETURN them.
The bank so far has been working with us to reverse some of the charges, but these unexpected deductions have caused household BILLS to be in delayed in payment.
The phone #s were almost all voice mails & the hoops you need to jump thru to get return addresses is just crazy.
In a poorly written email reply we're being told you can ONLY return the unused portion within 15 days of purchase (NOT receipt) and then YOU pay shipping, and a 20% re-stocking fee !