I signed up for Acai Elite through InboxDollars as part of a free 14-day trial offer on February 26, 2009. I copied the exact cancellation instructions from the website:

I understand that by ordering Acai Elite, I am agreeing to receive Acai Elite for a 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $4.95 (non-refundable) for S&P. I understand, I may be charged a non-refundable international transaction fee from my bank, for each payment made. I understand that unless I cancel by calling 877-350-8480 within this 14-day period, beginning on the 15th day my credit card will automatically be charged $87.13 USD (Free Shipping) for a 31 day supply of Acai Elite to be shipped at that time to my door. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $87.13 every 31 days for a new supply of Acai Elite. I understand all charges(including trial) are in U.S. dollars and all charges will change depending on current international exchange rate. I understand that I may cancel any future shipments Monday through Friday by calling 877-350-8480. Our hours of operation are from 8am to 5pm MST.

We do not accept returns on any products that have been shipped.

I received the sample of 60 Acai Elite pills (with caffeine) on March 2 and I called 1-877-350-8480 on March 6, 2009 to cancel and was told that 'You are not in our system and will not be billed. Do not worry.' I repeatedly asked for a cancellation number and they adamantly repeated that I was not in the system and that I had nothing to worry about. I would not be charged.

On March 13 I was charged $87.13 and immediately called the number on my credit card statement: CHECKCARD MYACAIDETOX 1-866-955-4108 ON 03/13. The girl's name was Sheena and she repeatedly asked me if I understood the terms and condition and I said 'Yes, I understand, but I called on March 6 to cancel and was told that my name, phone number and credit card number were not in the system.'

I warned her that I would contact Bank of America and have them investigated for fraud and eventually she said she would 'Elevate the case to the refund department and please allow 3-5 days for processing.' I am currently waiting until Friday, March 20 before I call my bank. I have dealt with similar scam artists in the past and generally, if you use a credit card, you will be reimbursed by your bank.

Unauthorized removal of funds from debit card. 352.47 dollars in two weeks time. Called 1-866-949-0138 and was told the money would be put back into my acct. in seven to ten days and that I could expect email confirmation within two days. Never happened. Called again and was told that they could not return the money but that they would accelerate my complaint with their refunds department. When I called back again they have absolutely no record of my request. Have called three times, same thing over and over again. These people advertise on Facebook. They also have numerous fake blogs of women directing you to the Acai Detox site which they close down every couple of weeks so that it is harder to trace them. They also claim to have a service contract that explains that if you don't call within 15 days to cancel the subscription they will charge you 87.13. Unfortunately this isn't on the site that you order from and you won't have the number to cancel the so-called subscription until they have sucked money out of your acct. I only have the number because it showed up on my online banking statement next to the charge.
Violet