Acai Max Cleanse

5 stars
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2 stars
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1 stars
(15)
Category: Business & Finances

Contact Information
1307 Homeview Drive, Louisville, Kentucky, United States

Acai Max Cleanse Reviews

Nols January 8, 2011
SCAM/FRAUD
In October I ordered, what I thought was just a trial of the Acai Max Cleanse. The website only stated that you had to pay the shipping and handling. There was no mention anywhere that unless I cancelled they would be billing me every month. They have now taken out two payments from my bank account totalling over $150 but I have yet to receive anything from them. I only picked up on this now as I received an order comfirmation email on the 4th of January and have been checking my bank. On further inspection I found that there was a previous charge in November. As overseas/internet purchase payments takes ages to show up on my bank I did not pick up on the transaction until today. As I have a debit card there is not much my bank can do. THIS COMPANY NEEDS TO BE STOPPED!! None of the phone numbers work. There is no email address. Even if I cancel and get a new bank card they can - apparently - still charge the new one. If there is anybody out there who knows a way to get my money back please let me know by posting on this website.
Nicole73 December 1, 2010
No product/no refund
This product reminds me why 'they' always told me to do my research! I fell for this free trial without even thinking! I never received any product ever, I have have spent days on hold and I am yet to actually get in touch with someone to cancel this order! There is no email? No address? I ended up having to cancel my card, which was easier anyway. Who do I get ahold of to stop this? Its a giant scam!
KC16 November 29, 2010
No product received
I was charged for a trial offer $2.95. Seven days later I was charged $87.13 for more product. Today I was told I cannot cancel because I am now past the 10 day trial period cancellation. I waited 40 minutes for an operator that I couldn't understand to answer my call!! The email I received for the trial did not state a trial period or cancellation window. I still haven't received any product. The supervisor (who I waited another 20 minutes for) told me that was my problem, they do not guarantee receipt of the product. I find their business practices to be very shady. I am lodging a complaint with my credit card company based on the fact that I haven't received the product.
FHP November 29, 2010
Did not receive any product but they took payment out of account
This company offered a free 10 day trial for Acai Max Cleanse and after that period, if you did not contact them, you would be charged the 1 month supply fee. No product has arrived at our home at all but have still been charged both the postage on the free trial and the monthly fee - FOR ABSOLUTELY NO PRODUCT.
charlaine brousseau November 26, 2010
unauthorized deductions from my credit cards
Company information:
Diet Max
Hong Kong
weeklyhealthnewscanada.com

On November 19th, on my Credit Card statement was showing under description NovaPay OL8772923588 Hong Kong HK amount of $ 65.76 charged non-authorized for a transactions, i never made. What can i do for refunded my credit card.
AnikL November 26, 2010
Over charged credit card
Same thing happened to me. On Oct 28, I ordered the free trial of Acai Max Cleanse and Colon Cleanse combo diet. On Nov 5, I received my credit card statement, I was charged the 2.95 US dollard 3.02 Cdn was the amout charged plus 1.49 US which was charged 1.53 Cdn under Diet Max 800-320-2983 under description . On November 15th I received the Maximum Burn Xtreme product which I've never ordered. Than on Nov 16 my credit card statement showed another transaction of 89.92 US dollard charged $93.66 Cdn under description ECL-PCCleanse EAST COAST 877-845-9201UT. Called this number and no answer and it indicated critical line and a busy signal was heard. I attempted a few time and same thing happened. On November 19 on my Credit Card statement was showing under description NovaPay OL8772923588 Hong Kong HK amount of 90.58 x 2 =$181.16 was charged on Nov 22 as well for authorized transactions but not posted. This was still encountered for my balance to my credit card. Called the number showing on the statement 877-292-3588 poorly connected by to someone I bearly could hear. Said to wait for the product to be shipped (which I never received) and told me to call back to get the return address for shipment. I asked for a tracking number for the shipping and the operator at customer service saidthat they are not authorized to reveal tracking number for Canadians shipments. How could that make sense? Now it's November 26 and I'm still waiting to receive the product so I can ship it back to get half my money because of the 45% restocking fees I was told plus the ship the product back to them. And that's if they supply me with a correct return address when only if I get the product. What a mistake that was. Never again!!! All together the amount of $279.37 cdn was charged to my credit card since Nov 5. All together I was credited only $64.96 for the ECL-PCleanse ( and the company said that's the best they can do)
carlybrown November 20, 2010
not refunding
to whom it may concern,
i rang today to cancel my order and get my refund back of $95.34, i believe i have been wrongfully charged for the product which i have not received at all. i want my money back and am very un happy with the service you have provided. i have rang within 24hrs of the confirmation of money being taken from my account. i feel as i have been mistreated as my understanding was 10 day trial from date receiving product, as how are you able to pay for something in 10 days without trialling the product first or how do you even now that this could be a money making scam!!! pay for product and never receive it. i want my money returned
MelissaBales November 13, 2010
Failed to cancel order and charging card before it was time!!
I have all the same complaints as everyone else on here. They sent me a web site to go to, too cancel, i am not sure if it canceled or not because I have never recieved the comfirmation letter they said you would get, but they won't be getting anymore money from me, because I canceled my card and filed a grivance with my bank and they are usually pretty good about getting your money back, so we will see!
Leslie Rochester November 12, 2010
cannot cancel membership
I have been trying to cancel membership over the phine, was directed to a sit that will not allow me to cancel, I believe this company has been conducting fradulent business
Artie W October 14, 2010
Acai Max Cleanse Trial Offer
On 9/23/10 I ordered my free trial. Was supposed to ship within 24 according to the web site. It didn't ship until 9/28/10. Since they didn't ship within the 24 hours, I called to see if they extend the trial period. They said no. I cancelled within the 10 days but they charged me an extra $1.49 for using the web site and they charged me the full price before my 10 days were up. Not a good company to do business with.

AW

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