I am so disgusted with my experience. I wanted a free sample for 4.95 and ended up with a 74.95 charge. No where on my free sample document did it state this was a FREE TRAIL. I called to get my so called membership cancelled and was told I was not going to get a refund due to the terms and conditions listed on the website. Which of coarse is at the BOTTOM of the page in fine print BUT NO WHERE does it populate when ordering the FREE SAMPLE... The so called customer rep said from now on I should read all of the terms when purchasing items online. I asked if why their website states the CSR would help to resolve billing issues, she stated we only receieve calls for re-orders not cancellations.. HOW BOGUS IS THAT...