Do not go for the trial of Acai Optimum. They wait til right before your trial period is up and then charge you 79.98 for the bottle you received. Try to talk to them and tell them you cancelled your order, but they refuse to refund your money. They get you every time.

This company is a scam.
They charged me 169.95 for a membership i do not want.
When I called them they said they cannot credit me back my money.
DO NOT ORDER THIS PRODUCT!!!

Ordered this product because I saw the supposed "free" trial. I paid for shipping and handling $3.95. Not even 14 days had gone by in which I was automatically enrolled into a subscription membership, I noticed a charge of $79.95 to my account. I called to dispute this charge, and the customer service woman was not helpful or understanding at all. She said that my 14 day "free" trial period had expired and now I was to pay $79.95 per month. I told her that I had not even owned the product for a week yet. She would not listen to any voice of reason and kept stating that the 14 day trial period had ended, and there are no refunds. This is a scam!!! There is nothing free about this except for them freely taking your money and insisting a trial is up and charging you for it before it actually is.

ABSOLUTELY STAY AWAY FROM ACAI OPTIMIM!!!

You will be lucky to have found this page, since they have created countless fake Acai Optimum reviews / warning scam web pages...funny how the Acai Optimum scam pages still direct you to purchase their product via hyperlink! :-|

So, I saw the advertisement for Acai Optimum on Facebook. They stated you could have a free trial and only pay shipping and handling. I filled out the order form to have the free trial bottle of Acai Optimum sent out. Sorry, I am repeatedly using the keyword Acai Optimum to help the spiders sent out by search engines to help this reach a more desirable position.

Upon reading their tems and conditions I realized that Acai Optimum was a total scam. You have to cancel within 14 days or you become enrolled in a recurring $79.98 monthly charge. That raised an immediate red flag for me. So, I went online to cancel my order. HERE'S WHAT THEY DON'T TELL YOU...I was enrolled into an Acai Optimum Plan AND some sort of product subscription that IS NOT stated in their terms and conditions. When I accessed my account on Acai Optimum, I canceled what I thought was my order. NO! I received a confirmation email saying my subscription was canceled for the Acai Optimum plan and I would no longer be charged for the Acai Optimum plan. Done right? HELL NO! Yesterday, I was charged $79.98 from Acai Optimum within 3 weeks of signing up for the "Trial Offer."

I called explained my case (after waiting over 20 minutes on hold) and was told when you sign up for their product you are enrolled into TWO plans??? This was not stated anywhere in the terms and conditons. He said I also needed to cancel the product and send it back within 30 days. I explained that I thought I canceled the Acai Optimum order and could still send it back within the 30 period. NO! He said both memberships needed to be canceled from Acai Optimum within 14 days. Total B.S. I went to file a claim with the Better Business Bureau only to find that Acai Optimum is based out of Antigua.

I should have known better than to try and receive a free trial, but am just sickened that these deceitful rat bastards are allowed to conduct business. I wish Acai Optimum all the impending misfortune that they have coming to them. A claim has been filed on behalf of my credit card company. I don't expect the charges to be refunded, but strongly urge anyone scammed by Acai Optimum to do the same.

I ordered this product on 3/3/10. I did not receive an order notification as promised in my confirmation, and after waiting 7 days (which is the maximum number of shipping days), I contacted the company through their "customer care" link and had a live chat. I was told that my order was being shipped that day and that my trial was "extended indefinitely". After waiting another 5 days and with only 2 days left of my trial period, I checked the order status on the website only to find that it has not been updated. Concerned, I called the customer care number. I spoke to a woman by the name of Robby Sanders who told me that the order has been shipped and that I should call tomorrow (1 day before my expired trial period) to extend my trial period because the product was in transit. I questioned why I could not extend it at this time, and I was told that I couldn't extend the trial period on a weekend! I questioned her conflicting information and asked to speak to a supervisor. She told me I needed to wait 10-15 minutes. (I don't know how she knew that). I waited in silence (which was wierd to me). She got back on the line and told me it would be another 10-15 minutes. I waited...She got back on and told me that I needed to call back to speak to a supervisor, but that my trial was extended 5 more days (to the 21st). I asked for the shipment date, she couldn't tell me. I asked why the delay, she couldn't tell me. She gave me a tracking number though, and I haven't checked it yet. I cancelled my order. The terms and conditions of cancelling are that you can cancel and ship the EMPTY bottle back in 30 days. She tried to tell me to send back 28 pills!!! I read her the terms and conditions that I PRINTED OUT. I told her of the other information I recieved from the online chat, she said nothing. She also kept going in and out on the phone and I couldn't hear everything. I recieved an order cancellation confirmation, an RMA return number and a tracking number. We'll see...