Ordered this product and recieved it over a week after it was ordered even though the website said in three days. Then the trial was for 14 days, I tried on the 10th day to contact them to cancel and they could not find my information in their system and said call back next week. I called back and they still could not find me. I went to check my bank account today and there is a charge pending for $83.95 for this product. I called the number on the transaction this time and they looked for me for 25 min before finding me by my email address in their system. I was then told that they could not refund my money that I am out the $83.95 because I did not contract them in the 15 day free trial period. It did not matter that I had tried two other times and nobody could help me. They said it is done and they can not refund my money. I suggest you don't order from this site and if you do that you make sure you cancel it before the free trial is up or you will get ripped off like I did!